Customer Questions and Answers for Replacement Icemaker by Whirlpool

Hello Dave. Make sure the temp is 0 to 5°. If so, and the valve is new, you will need to replace the icemaker on the unit.

Hello Barry. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Kathleen. If the icemaker is overfilling, replace the water valve. However, if the icemaker is leaking, just replace the icemaker.

Hello Jane. If it is frozen in the ice, it sounds like the icemaker D7824706Q is bad and will need to be replaced.

Hello Tim. If the water tube is freezing up, you will need to replace the valve on the unit. And thank you for the compliment and for being our customer!!

Hello Sean, You should order part number 1129316 for the complete icemaker add-on kit.

Hello Mark. Make sure it is level. If so, you will need to replace the icemaker.

Hello Mark, This problem is going to be a combination of a water valve 61005626 not opening fully, (cause of hollow cubes), and the icemakers' WPW10190972 internal contacts not making, (heater not releasing the cubes from the mold).

Dennis, You will want to check the fill tube in the freezer compartment to make sure that the fill tube is not frozen. This would be the most likely cause with the icemaker not getting water into it.

Sam, You normally wouldn't need to adjust the water level in a new ice maker, they are preset and tested at the factory. Hollow ice cubes are usually due to low water pressure/supply to the refrigerator. We would recommend you check the water supply, and the fill valve on the refrigerator before you adjust the ice maker. To adjust the water level, you'll need to remove the white plastic front cover. On the right side of the ice maker control module/front, about half way down from the top you'll see a small white plastic adjustment screw with a slot molded across the top, use a small flat blade screwdriver and turn the adjustment screw clock wise to decrease the water level and counter clock wise to increase the water level. The number of revolutions of the adjustment screw is limited to three, if you adjust the screw three revolutions and there is little or no change in the cube size or condition, you'll need to search elsewhere for the problem, and readjust the water level back to the original setting.