Customer Questions and Answers for Replacement Icemaker by Whirlpool

Hello Carol. You will order part number D7824706Q for the correct icemaker.

Hello Ed, The only icemaker assembly listed for this model number is part number 4317943.

T.D, Based on the icemaker not shutting off it sounds like the emitter board W11629974 is faulty and not allowing the ice to shut off but continues to allow ice to be made.

Hello Txusmale, This sounds like a defective cycling thermostat in the ice maker assembly. You should call us at 1-877-477-7278 for a return authorization. We will get another one out to you as quickly as possible.

Hello Bob. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello. The kit is what you would need to replace the icemaker. As for the overfilling issue, it could be a water valve issue, or it could be the freezer is to cold and the icemaker is cycling to early.

Hello Txusmale. Make sure the freezer is between 0° and 5°. If so, you will need to replace the icemaker in the unit.

Hello Peter. If the icemaker is overfilling, replace the water valve W10408179. However, if the icemaker is leaking, just replace the icemaker 4317943.

Hello Ken. If it is over filling, you will order and replace the water valve W10408179 on the unit.

Hello Cece. You will need to order and replace the fountain kit 12001991 in the unit. As for little ice production, make sure the temp in the freezer is between 0 to 5°.