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Customer Questions and Answers for Ice Maker by Whirlpool

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4.89 (64)
By: Whirlpool
Part Number: OEM12405033
Manufacturer Part Number: D7824706Q

This ice maker assembly produces and dispenses ice cubes in your refrigerator's freezer compartment. It automatically fills with water, freezes it into cubes, and releases them into the ice bin. Replace this part when your refrigerator stops making ice, produces misshapen cubes, or makes unusual noises during the ice-making cycle.

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Questions & Answers

For Whirlpool Ice Maker (Part Number: OEM12405033)

Kaashif V.

Hello, I just got an ice-maker kit with the water valve and hoses. I connected everything as per instructions and when I went to test the unit by moving the arm down to fill the water, there was no action from the valve. I took everything out of the refrigerator and hooked it up outside in a makeshift circuit with direct 120v power and the valve is activated by the control arm moving up and down. I measured the voltage at the valve connector and it reads 14v regardless of the switch position on the ice-maker unit. My question would be what would be the problem here? Thanks

1 Answer

Hello Kaashif, There is no problem with the icemaker or the water inlet valve. The icemaker will not send 120Vac to the water inlet valve until the thermostat in the icemaker has been satisfied. This means that the icemaker will have to be in the freezer compartment until it reaches about 20°F.

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1 Answer

Hello C. Check and see if the ice bucket WPW10312300 is broken in the unit. If so, and the auger does not turn, but the motor does, you will need to replace the bucket assembly.

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1 Answer

Hello Joe, If you have verified that you correctly hooked the wires back up to the water valve, you should force the ice maker to cycle and see if it fills. Also, check the fill tube for clear ice that could be blocking the water inlet.

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Rob for Model Number MSD2456GE

Hello, I have this model ice maker in my Maytag refrigerator. It recently stated to make noise when going through it's cycles but still was working. Then one night the water valve must have stayed open and I had a flood coming from the ice maker. I had to turn the water off at it's source. I suspect that the maker itself got stuck supplying voltage to the water valve constantly. I think I need a new ice maker itself but also want to be sure that the water valve is ok. What can I do to test the water valve itself? I hesitate to turn back on the water though.

Jane for Model Number Jenn air jcd2389 dt

Test No. 1: Make sure the freezer is between 0° and 5°. Result: MY freezer temperature is correct. Test No. 2: You need to check and see if there is power going to the water valve when the icemaker cycles. Q1: I am ready to do the multi-meter test. How can I tell when the icemaker is cycling? Q2. Is the power AC or DC? How many volts? If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Test No. 3: Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. Result: I checked the fill tube. It is ok.

1 Answer

Hello Jane. You are looking for AC voltage and you must force cycle the icemaker to test for the voltage. Use a jumper wire and jump T and H on the unit to start the harvest process.

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1 Answer

Hello Paul. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello Alfons. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

John, To install a fill cup on your D7824706q icemaker you will need to take the cover off and remove the motor module by removing the 3 screws. Then you will take 2 screws from the black housing under the module. Once this is out you will need to take the rake fingers out and then take out the fill cup.

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1 Answer

John, To install a fill cup on your D7824706q icemaker you will need to take the cover off and remove the motor module by removing the 3 screws. Then you will take 2 screws from the black housing under the module. Once this is out you will need to take the rake fingers out and then take out the fill cup.

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