Mike L November 03, 2013 for Model Number GI15NDXTB1 The ice machine runs the cycle and pumps water over the plate for a very short amount of time i found a broken wire on the water level sensor could this cause the maker to cycle faster than it should
1 Answer Mike, Yes, the water level sensor having a broken wire will most certainly cause the unit to short cycle. You will want to replace the sensor. Read More...
Jason October 19, 2013 for Model Number gi15ndxtb0 I replaced the water level sensor, however the unit does not fill the water pan enough. When the circulator starts it will run for the bugging of the cycle the it will suck air. Ice comes out, but it is extremely thin.
1 Answer Hello Jason, As long as the tank isn't leaking, you need to replace the pump 2313702. When surging occurs, the pump is the part responsible. Read More...
Mr Mike July 26, 2013 for Model Number kitchen aid My ice make is not making ice, the cutting grid stays on all the time.
1 Answer Hello Mr. Mike. Based on the information you provided, you will need to replace the control board on the unit. Read More...
Jason J May 11, 2013 for Model Number GI15NDXTB0 My ice maker was working fine but full of mold. I removed the water pan, pump, and ice cutter. Cleaned everything and put it back together. During the fill cycle the water comes on for 10 seconds then shuts off. It is not enough water for the circulating pump to move water over the evaporator. If I manually fill the pan it circulates fine and creates ice. I thought the water level sensor was bad so I went into diagnostic mode, tested it, and it was able to tell when water touched it. Then I set the ice level to thick and turned it back on. The first cycle produced ice as normal, but the second cycle had the same issue of not filling the pan enough. What could this be? The water level switch or perhaps the control board?
1 Answer Jason, This issue would most likely be caused by the water level sensor. Even though it tested good during the test mode the sensor may be malfunctioning when in use. Read More...
1 Answer Hello James, It sounds as though your ice bin thermistor WPW10503764 may be faulty. You can ohm it out with a multi-meter. Ohm readings should be Cut in 40 degrees ohms 25.9 +/- 3% cut out 35 degrees ohms 29.8 +/- 3%. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Bert B. February 28, 2012 for Model Number KUIS15NRTSO 1. What does this sensor, p/n: AP3970730, sense, (ie., presence of water in the pan, temperature of the water in the pan, both, other, etc.)? 2. There are 3 wires exiting the sensor, (Red, Black/white stripe, White/red stripe), what are the labels/function for each of these, and is there a polarity and AC or DC voltage for each? 3. Is there a means to test the sensor, ie., ohm it out? 3A. I noticed the conductors in the black/yellow striped wire, running from the black/white striped wire of the sensor, were very very dark, like it had carried some current, but the insulation of the black/yellow wire does not seem to be harmed. Would this point to a bad sensor, like it shorted out? 4. When does the "recirculation" pump come on and start pumping water to the ice making plate/evaportor, immediately upon start of the ice maker, after the water cools to a given temp., after the evaporator plate reaches a given temp.? etc.? 5. After the unit is on for a while, I see frost starting to form on the ice making plate/evaporator, but I never see water running over this plate. Could it be due to the sensor being bad, or another problem preventing the recirculation pump from coming on, or functioning? 6. This unit is approx. 5 years old. I noticed the pins in the "quick-disconnect" connectors, for the pumps and sensor connectors inside the cooling area, are very very corroded. Is this normal within this time frame? I've had to insure the connectors/pins were not the problem. 7. Is there a wiring diagram available for this unit, ie., showing wires running to and from each component, and the color for each of the wires in the harnesses? "THANKS" for your time and your help. "Sorry" for all the questions.
1 Answer HI Bert. This sensor is a water fill sensor. Check in the diagnostic mode only. Part # WPW10548509. There is a supplied service tech sheet in the cabinet in a packet. It will tell you how to put the unit in a diagnostic mode. Thank you. Read More...
James September 09, 2011 for Model Number AP3970730 On this sensor, the black/white wire on the opposite end of the sensor shows to go to the middle position, but there is no pin in that location and the black/white wire is not connected in it. The black w/white wire is just hanging in mid air.
1 Answer Hello James. Based on the information you provided, it sounds like the sensor WPW10548509 may be bad. It should have a terminal on the black and white wire in the connection. Hope this helps. Read More...