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Customer Questions and Answers for Microwave Door Torsion Spring by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18028215
Manufacturer Part Number: WP4451008

The Microwave Door Torsion Spring is an OEM replacement part for Whirlpool microwaves. This torsion spring is responsible for providing counterbalance assistance when opening and closing the microwave door. For black, white, and biscuit models. Right hand side. No color tip.

Causes of a bad torsion spring typically include normal wear and tear over extended use. After thousands of door openings and closings, the metal spring can fatigue and lose its proper tension. Physical damage from accidental impact is also possible.

Symptoms of a defective torsion spring include:

  • The door no longer stays open at various angles and slowly closes on its own
  • Increased difficulty opening or closing the door
  • Uncontrolled or rapidly closing door that could potentially pinch fingers

This is a genuine Whirlpool OEM replacement this part is also compatible with Maytag, Jenn-Air, and some Kenmore models.

NOTE: FOR KEMC308KSS** STAINLESS MODELS, USE PART # WP4452396 FOR RIGHT SIDE AND PART # WP4452395 FOR LEFT SIDE. 

 

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Questions & Answers

For Whirlpool Microwave Door Torsion Spring (Part Number: OEM18028215)

Hunnypuppy for Model Number KEMC378KSS02

Hi, I have a Kitchen Aid KEMC378KSS02 microwave. The door just drops down so it looks like the torsion springs are broken. I'm trying to figure out which parts to use. After going through the website I was taken a page with part number 4451008. Then after reading the Q&A's I see that these parts have been replaced other parts but I keep getting different numbers 4452396 and 4452395. So now I'm totally confused. I'm assuming that here are 2 torsion springs left and right. What are the correct part numbers for them for this model and are they identical (i.e. do I order 2 of the same part if one isn't available)? (I see in one Q&A you mentioned they are "bent" identical, so are they the same?)

1 Answer

Manny, With the light not working in the microwave it would most likely be a faulty control board since the bulbs are not the issue. You can test to see if there is 120 vac getting to the socket and if there is then the socket would be the issue but if not then the control board is the issue.

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1 Answer

Dave, Several years ago the manufacturer started recommending use of the Stainless Steel door paneltorsion springs on all models of this microwave. The stainless steel springs produce more tension, are slightly larger in diameter, and should last longer than the "standard" painted metal door panel door tension springs. The left side torsion spring should be 4452395/WP4452395, the right side spring should be 4452396/WP4452396. The springs are "bent" identically on all models and will work on all models. The compatibility chart needs to be updated.

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