Skip to Content
  • 2 Day Quick Delivery! 2 Day Quick Delivery!
  • 365 Day Return Policy! 365 Day Return Policy!
  • 15 million satisfied customers 15 million satisfied customers
  • Over 2.1 Million Parts In Stock Over 2.1 Million Parts In Stock
  • Repair ForumFree Tech Support!
  • Google Trusted Store Google Trusted Store

Customer Questions and Answers for Microwave Door Torsion Spring by Whirlpool

Best Seller
Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18028215
Manufacturer Part Number: WP4451008

Fix a microwave door that won't stay open or slams shut. This torsion spring provides counterbalance for smooth door operation. DIY-friendly repair.

More
$60.52
Compare At:
$71.41
You Save:
$10.89

IN STOCK
Ships Tuesday Guaranteed
Add to Cart

Questions & Answers

For Whirlpool Microwave Door Torsion Spring (Part Number: OEM18028215)

Hunnypuppy for Model Number KEMC378KSS02

Hi, I have a Kitchen Aid KEMC378KSS02 microwave. The door just drops down so it looks like the torsion springs are broken. I'm trying to figure out which parts to use. After going through the website I was taken a page with part number 4451008. Then after reading the Q&A's I see that these parts have been replaced other parts but I keep getting different numbers 4452396 and 4452395. So now I'm totally confused. I'm assuming that here are 2 torsion springs left and right. What are the correct part numbers for them for this model and are they identical (i.e. do I order 2 of the same part if one isn't available)? (I see in one Q&A you mentioned they are "bent" identical, so are they the same?)

1 Answer

Manny, With the light not working in the microwave it would most likely be a faulty control board since the bulbs are not the issue. You can test to see if there is 120 vac getting to the socket and if there is then the socket would be the issue but if not then the control board is the issue.

Read More...

1 Answer

Dave, Several years ago the manufacturer started recommending use of the Stainless Steel door paneltorsion springs on all models of this microwave. The stainless steel springs produce more tension, are slightly larger in diameter, and should last longer than the "standard" painted metal door panel door tension springs. The left side torsion spring should be 4452395/WP4452395, the right side spring should be 4452396/WP4452396. The springs are "bent" identically on all models and will work on all models. The compatibility chart needs to be updated.

Read More...

Have questions? Ask our pros!

Contact us in a way that is convenient for you

Call us 1-877-477-7278
Need Help? Chat with a Pro
Or ask a question by filling in the form

Share your thoughts with other customers

Ask a Question
  • Over 2.1 Million Parts In Stock Over 2.1 Million Parts In Stock
  • 2 Day Quick Delivery! 2 Day Quick Delivery!
  • 365 Day Return Policy! 365 Day Return Policy!
  • Repair ForumFree Tech Support!
  • Google Trusted Store Google Trusted Store