Sid C November 29, 2014 for Model Number 402.89032010 My dryer drum started making contact with the front wall two weeks ago, getting louder all the time. Sears answer was "absorber sponges", cheap sponge on contact tape that lasted 5 minutes as I suspected they would. Not original parts. I have no drum breaks, felt is intact all the way around both front and back and I have no idea why this is happening. Metal on front wall is shiny on top quarter of the drum path but I can't tell what is causing the paint to get wore off. I am ready to give up on this dryer. Has anyone else ever encountered this?
1 Answer Sid, You will want to check the rollers on the unit to make sure that they are not worn or damaged as this would be the most likely cause for the issue to occur. Read More...
Lp December 22, 2013 for Model Number MDE9700AYW I nee a new Drum Belt Tension/Switch lever. Where can I find one?
Steve December 10, 2013 for Model Number Mde6700ayw How many rollers in this dryer and also how many come in the AP4374843 kit? Thanks
Todd October 29, 2013 for Model Number MDG9700AWW New #W10177428 Support Rollers! What type of lube if any should be used on the shaft?
1 Answer Hello Todd, The roller bushings are impregnated with a dry lubricant so as they wear, they will actually lubricate themselves. If they are lubricated, they have to be lubricated with either baby powder or corn starch. Ths is because a wet lubricant, such as oil or grease, will cause lint to stick to them. This lint gets pulled into the bushing of the roller and will actually cause the roller to fail prematurely. Read More...
Heidi T. August 07, 2013 for Model Number MDE9700AYW Hi. Thank you for your help. Looking at your site I think I found the roller I need for my Maytag Neptune dryer model # MDE9700AYW. However, could you give me the exact part number I need just to be sure? I also need to know if I need to order 2 of them? Finally, do I need to order the axle or does it come with the roller(s)? Thank you for your time!
1 Answer Heidi, according to the model number given the roller is part number WPW10177428. This item comes one per package, you'll need to order two to replace both in your dryer. The roller will include the axle. Thanks! Read More...
Len May 13, 2013 for Model Number MDG6700AWW I have a vibration in my dryer. Is there a set of instructions I can get from you on how to remove the rollers from the dryer?
Deb S. March 18, 2013 for Model Number MDG9700AWW How many rollers dryer have? Are they all the same part #'s from front to back?
1 Answer Deb, your model uses four rollers WPW10177428. Two in the front and two in the rear. Thanks! Read More...
Earlene P. December 18, 2012 for Model Number MDE9700AYW I need a drum support rollers for the front and rear and the dryer drum felt seal for the back. The part number is AP4374843, showing out of stock. Is there a different kind I can use?
1 Answer Hello Earlene! The drum roller support WPW10177428 is the only roller offered for your product. Sorry about that! Read More...
Jay December 20, 2011 for Model Number MDE9700AYW My wife received a part. Part#ap4046756. Also made by whirlpool, and is a support roller. Will this fit our dryer?
1 Answer Hello Jay. No, based on the model number you provided, you will need to order WPW10177428 for the correct roller for this model number. Hope this helps. Read More...
Joe November 27, 2011 for Model Number MDE9700AYW Felt ring on my drum start to come off on back of drum... think roller may be bad, how many does this model take to repair roller problem which has cause this... and can you buy a replacement felt ring for the back of the drum front is still good.
1 Answer Hello Joe. No, you will need to order the drum assembly W10296563 for the seal. You will need to remove the drum to replace the rollers WPW10177428. Hope this helps. Read More...