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Customer Questions and Answers for Range Oven Touchpad Control by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18032055
Manufacturer Part Number: WP71002033

This touchpad control panel allows you to select cooking functions, set temperatures, and program timer settings on your oven. The membrane switch responds to finger pressure to activate different oven modes and display information. Replace this part if buttons don't respond when pressed, the display shows incorrect information, or certain cooking functions can't be selected.

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Questions & Answers

For Whirlpool Range Oven Touchpad Control (Part Number: OEM18032055)

Russ for Model Number SVE47600W

I was able to reset clock blindly after powering off at circuit breaker. Display became barely visible after oven heated up and was baking. After cooled down the display went from dim to black, but oven was usable in this condition. New symptoms developed in that now oven light and blower goes on and continues running unless I turn off circuit, and button for light and blower won't control those functions. And now some of the keypad buttons to set temp don't seem to function.. Is this situation fixable? Thanks

1 Answer

Max,

Unfortunately the control panel 71002649 in black has been discontinued by the manufacturer with no suitable replacement available.

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1 Answer

Dennis, This is not a very difficult process. You first need to remove power to the range (reset the breakers to off) To remove the control panel, open the oven door as wide as possible. Remove four(4), 1/4 " hex head screws from the bottom of the control panel. Grasp the control panel by placing hands on the right and left sides of the panel, pull out and down to disengage. Be careful when removing the panel, you don't want to accidentally disconnect the wires from the switches or the ERC/Clock. Usually there is enough wire in the harness to remove the components from the panel, without needing to disconnect any wires, but if you do, make sure you label or mark any wires you disconnect first, it'll make the re installation a lot easier.

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1 Answer

Hello Greg. The FC code is a failed communication between the main board and the power relay board mounted right below it. There will be a break or bad connection between the two or the power relay board is bad.

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1 Answer

Hello Mickey. Only the manufacturer knows if there is an issue with the membranes and if they will be available then.

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1 Answer

Tracy,

The F7 error code indicates a stuck keypad. Try to turn power off to unit for 20 minutes to reset everything and if the error code comes back then the display is faulty WP71002033 and would need to be replaced.

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