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Customer Questions and Answers for Switch by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13073649
Manufacturer Part Number: W10211972

The Switch is an OEM part for Whirlpool microwaves. It controls the turning on and off of power to the microwave during cooking cycles as well as detects positions within cycles to signal appropriate actuations of the microwave's magnetron, fans, and lights. The switch is a crucial electrical component that facilitates the fully automatic operation of preset cooking programs.  

Causes of a bad switch can include wear and tear over time or unexpected surges that cause electrical component failure.

Symptoms of a bad switch include:

  • Cooking programs failing to advance properly or stopping mid-cycle unexpectedly
  • The microwave failing to turn on or experiencing power issues  
  • Random noises, humming, or lights occurring when the microwave is supposed to be idle
  • Buttons or controls acting intermittently unresponsive

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances. 

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Questions & Answers

For Whirlpool Switch (Part Number: OEM13073649)

1 Answer

Hello Leonard. Sorry we do not have a video at this time. We are working daily at adding new videos to our site.

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1 Answer

Vince, With the interior light, cooking timer and interior fan working but the unit not heating or the oven stove light not working would most likely be caused by a faulty control PCB.

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Dan for Model Number KEMS378GSS0

What would cause a microwave to act like it's on, but not heat up food UNLESS you press/hit on the right side of the door? Sometimes it heats up fine, sometimes not. In either case, a thump to the right side of the door (bottom hinged) can cause an audible change to the electrical humm of the operating microwave, indicating it's changed (either started heating when not, or stopped when working) Because of the response to pressure, or a good thump, I was thinking it's likely a mechanical issue, like one of these door switches. But, if the switch was bad, wouldn't the micro just think the door was open and not start at all?? So what else might it be then?

1 Answer

Hello Ray, This will be one of the door switches. It is recommended to replace all three at the same time since they tend to fail soon after one another. You will need to order kit W10727408 since it contains all three switches.

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Asa for Model Number KEMC308KSS03

Hi, when I attempt to start the microwave it fails and displays "door" on the control display. All other functions seem to work ok. Using guidance from the tech board here, I checked all three door switches, and all checked out ok; good continuity b/w com and nc when switch is not pressed in (door open) and good cont. B/w com and no when switch is pressed (door closed) in via the door. The door latch mechanism works fine, and is not sticking. I used the latch to press and depress the door switches. I inspected the wires and connectors at the controller board and cannot find anything that is obviously loose or pushed back that it would not make connection to the board. Can you give me some advice on what to do next? New controller board? Fyi: some background, I did just replace the light bulb and the diode just weeks prior to this issue cropping up. Thanks in advance, -asa

1 Answer

Hello Asa, If you are sure the door switches, latch, and wiring are good, then the only thing left is the control board on the unit.

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Linda L for Model Number WMH1164XVS2

WMH1164XVS2 Whirlpool Stainless Microwave Door latches do not catch on wall of oven. Looks like the bottom female fell into the cabinet base. Also the top female wasn't latching propertly the door would close but the light would stay on and the control panel would say close door to run Gave it a slam..yea! and the female part fell through the cabinet on the bottom latch. probably need to order 8, 9, 10 , 11 , 12 now on the interior schematics page. Interlock Part Number: AP3892564 Interlock Part Number: AP4330527 would be the latches themselves but wondering if I have to order the switches too

1 Answer

Linda, It would not be necessary to replace the switches unless the switches were damaged by the latch assembly which is most likely not the cause.

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1 Answer

Hello Blake. You should always stop the microwave before opening the door. As for the issue, it may be the 3rd door switch is sticking and causing the unit to continue to run. If all 3 are good, then you have a switch holder sticking on the unit.

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