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Customer Questions and Answers for Microwave Door Interlock Switch by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13289661
Manufacturer Part Number: W10269458

Microwave displays 'close door' message or won't start? The door interlock switch is likely failed. Moderate DIY repair—replace all 3 switches together.

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Questions & Answers

For Whirlpool Microwave Door Interlock Switch (Part Number: OEM13289661)

Rscott for Model Number MMV4205DS1

Intermittent "Open/Close Door" error message, whenever the interior light does not come on when door is open, then you close door, put cook time in, hit start, "beep-beep - error message." Sometimes waiting with door open until light comes on (sometimes a few seconds, sometimes several minutes), then close door, set cook time, hit start, it works normally, until next time. This is getting to be an every day thing. Do I need to replace all 3 switches and the fuse? Is it more likely one of the 3 switches? If the fuse blows, it will never work until replaced, right? What are there 3 switches? I get top and bottom but what is the third one for?

1 Answer

Thanks for the question, this has been a common problem with this design, yuou will need to replace the 3 switches, W10269458, W10269460, W10727360 The switches are in a specific position and need to be replaced in the same way. One is a primary, another is secondary, the third is a monitor switch. Yes, you will need to replace the fuse in order for it to work.

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1 Answer

Terry, You will want to check the door switches on the unit to ensure that they are good. This would be the most likely cause for your issue.

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1 Answer

Camilo, This sounds like it would be a door switch issue in which you will want to check the door switches for continuity.

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1 Answer

Davev, The 3 switches would be the primary at the top and the secondary at the bottom which will be the same. The middle switch will be the monitor switch. The switches would not cause a clicking noise. This issue would most likely be a faulty control board.

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Ts for Model Number WMH31017AS-2

My whirlpool microwave is only 2 yrs old. Sometimes when I open the door the light inside the microwave does not come on. If I shut the door and try to operate the microwave I get error message door. I can open and close the door a few times and the light will eventually come back on. Or I can let the microwave sit for 10 or 15 minutes with the door open and the light will come on eventually and everything will be fine until next time I use it and I have to go through the same thing. I am assuming a switch is sticking/failing but I don't know which switch I need to replace for the door error message.

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