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Customer Questions and Answers for Water Level Switch Pressure Switch by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM13701396
Manufacturer Part Number: W10337781

The Water Level Switch is an OEM replacement part for Whirlpool washing machines. It monitors and controls the amount of water that fills the drum during each wash cycle. By ensuring the appropriate water level, it aids in the efficient and effective cleaning of laundry while conserving water.

Symptoms of a bad Water Level Switch include:

  • The washing machine overfilling or underfilling with water
  • Inconsistent or erratic water levels during cycles
  • The machine failed to progress from filling water to the wash cycle
  • Error codes or indicators related to water levels or filling

Causes for a malfunctioning Water Level Switch can include electrical issues affecting signal transmission, mechanical failures within the switch, or blockages in the pressure hose connected to the switch.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Water Level Switch Pressure Switch (Part Number: OEM13701396)

1 Answer

Hello Kerry, the air trap located on the side of the outer tub may need to be cleaned out.

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1 Answer

Jackie, With the power button working intermittently then this would most likely be an issue with the user interface board W10402922 which has been discontinued by the manufacturer with no suitable replacement available.

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1 Answer

Hello Wanda. If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.

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1 Answer

Hello BobbyB. We are working daily at adding new videos to our site. However, we do not have one fir this switch W10337781 at this time. Sorry.

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1 Answer

Deric, Yes there is a "locking tab" that is mounted to the front of the switch assembly. Once you have the wires labeled, and detached from the switch, disconnect the air tube from the stub on the switch housing. You'll need a small flat blade screw driver (1/8 in. blade) between the locking tab and the metal mounting plate. You need to pry out on the tab until the locking pin disengages the mounting plate, and turn the switch assembly counter clockwise(left) to release it from the plate. reverse the procedure to install the new switch.

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1 Answer

Hello Sheila! You will have to replace the water level switch with part number W10337781. Unfortunately you cannot just add a lubricant to the shaft, thanks!

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1 Answer

Leesa, There is no hinge on the water valve. This water valve would just twist off. There may be a tab that you have to lift up on but once it is lifted if you just turn counterclockwise it should come off. Make sure that the knob is off.

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1 Answer

Joseph, the shaft on the water level switch is not available separate from the switch itself, part number W10337781. Sorry about that!

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1 Answer

Hello Don. Yes, it sounds like the water level switch needs to be replaced on the unit.

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1 Answer

Chris, It is a possibility that there is a bad wire in the unit that would cause parts to short out. The timer failing could have also caused the pressure switch to fail.

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