Customer Questions and Answers for Washer Filter Plug Kit by Whirlpool

Ari, This unit would not use filter plugs and the most likely cause of the washer leaving dust and lint would be that it needs to be cleaned. You can use affresh washer cleaner W10549845.

Fruithillsrunner, the washer filter plug kit 285868 will work with the model number provided.

Kathleen, if the model number of your appliance could be provided in a new inquiry, this will allow for the most accurate information to be presented.

Anabel, the filter plug kit 285868 is indeed used with your model per the manufacturer. The filter plugs should fit snugly. In regards to lint, detergent use can influence lint occurrence based on how much is used. Generally, excessive lint is caused by using too much detergent based on the amount of soil on the clothes being washed at a given time as well as how long of a wash cycle is selected.

Hello Keith, I'm sorry but we are only able to ship inside the United States at this time. Thank you for your patience and understanding in this matter.

Zoe, we are not familiar with "a silverish metal thing on the base with grooves", in the spin basket. As stated " The plugs are installed on the lower portion of the spin basket, with the tabs facing the neck of the basket. The plugs should snap into place. Do not force them into the opening. On those baskets requiring two (2) plugs, do not attempt to force the additional plugs into the smaller two (2) holes." Based on the manufacturer's service and parts library, your model washer was not produced with "the metal filter" underneath the spin basket(it wasn't metal, it was a "plastic" composite). Lint filters in washing machines have pretty much been eliminated, but it's a matter of opinion whether they are needed or not. Most linting problems are due to a "Usage" issue. Make sure you're loading the washer properly, overloading increases the probability of lint because the clothes can't circulate properly and "rub" together and produce lint. Do not do "mixed Loads" as Certain articles will produce lint and certain articles may attract lint. Make sure you're using the proper amount of detergent for the load size and degree of soil, as well as the proper water temperature for the articles being laundered. The detergent needs to remove the soil, lint, etc. from the articles, "float" the residue to the top of the water so when the tub begins to spin the lint,debris is extracted and suspended between the tubs and washed out through the drain pump and drain hoses and pipes.

Dana, I believe this could be the filter plate and would have to be removed from beneath the tub.

Mario, Your washer does not have a "filter" system of any type or kind. The inner basket is designed with "slots near the center of the basket, these will direct any lint or debris into the outer tub and when the washer drains and spins, any lint or debris will be flushed from the washer tub and the drain. You may want to consider the 367031 / 367031 drain protector kit, or a "universal" type kit similar to it, to assist in keeping the drain system clear and clog free. Thanks,

Ken, Per the manufacturer this is the only part available for this unit.

Michael, Yes the washer will operate properly without the filter plate installed. In fact the filter plate has been discontinued by the manufacturer, and replaced by the 285868/ 285868 Filter Plug Kit. If you have the openings in the bottom of the tub, under the agitator, you may want to install the filter kit, but you don't "have" to. Thanks,