Janice L Mather , CA April 09, 2016 The tray in my fridge broke At first, I contacted the number listed in the manual to order the part, the customer service person was no help after 30 minutes of trying to explain what part I needed I think she got it, but then told me it would take 5-10 business days to get it, and they could not ship any faster. So, I cancelled the order and while I was on hold for her I searched the internet and was able to find your website called you had a diagram of the part I needed and it was shipped out the same day and I got it the next day. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Debra H Sugar Land , TX October 01, 2015 Appliance: Samsung Refrigerator RF267ABRS/XAA-0000 The "famous" samsung fold up shelf Since this is not the first time that I have had to replace this flip-up/folding refrigerator shelf, my repair time was less than 3 minutes. This is a problematic shelf because it easily cracks at the shelf joint that is attached to the inside of the refrigerator. This is a simple repair, a task that even a young child with supervision can accomplish. Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Christina S Greensboro , NC January 28, 2016 Folding shelf broke My 14 year old daughter fixed it for me! That's how easy it was. I think all she needed was an allen wrench. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Wrench Set
Frank B Chula Vista , CA December 12, 2014 My refrigerator had a broken shelf the hinges made of plastic had cracked Replaced the shelf. Took about 5 minutes. Nothing to it. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Kathleen M Greenville , SC November 19, 2017 Appliance: Samsung Refrigerator RF268ABPN/XAA-0000 Broken refrigerator shelves Replaced the old shelves and everything went smoothly. The most difficult part was getting the center piece of the old shelf because we needed to reuse it. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers