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Replaced with one from Appliancepartspros Read more
Rear evaporator insulation.
Fast and easy parts find and order though appliance parts pros. Ordered parts on Sunday had all parts by Thursday.. Refrigerator was back up and running Thursday afternoon. Read more
Ordered a new one from APP, which arrived within a week. Simple fix, nothing special. What IS remarkable is that within 5 minutes on the phone, the service agent from APP had identified the part and found it in the catalog. By contrast, I spent probably 25 minutes on the phone with Samsung Canada, whose agent had no idea what I was trying to order. She wanted to sell me an entire door assembly by the end of our conversation. This is the value of a native English speaking sales agent. Nice work... Read more
Lifted out broken parts and inserted new parts. Easy! Read more
Replaced the old shelves and everything went smoothly. The most difficult part was getting the center piece of the old shelf because we needed to reuse it. Read more