Whirlpool 80040 Washer Agitator Dogs OEM Part

I had previously replaced the pump about 1 year ago. That was not the problem. Still leaked the same way - intermittently, but always in the center of the washer onto the floor. None of the hoses were leaking - no evidence of corrosion or water mineral residue at any of the hose fittings. So, it must have been something else. I studied the parts diagram for the washer tub assembly and concluded the source of the leak almost had to be the outer tub's Centerpost Gasket. It was really the only part left that came in direct contact with water in the otherwise sealed outer tub. Gonna backtrack a little here... When I was checking for leaks before and after I swapped out the pump (about 1-1/2 years ago), I noticed the rear lower frame of the machine was almost totally rusted out and the Suspension Spring was was about to rust through also. I had some 2" angle aluminum in my garage, so I cut a section of that about the width of the machine and pop-riveted it to the machine back panel with the angle facing inward. That did the trick and completely reinforced that lower section of the washer. It also gave me solid metal to drill a new hole for the suspension spring. The point here is not the innovative repair - the point is that the machine had been leaking for a long time and rusted out the lower rear frame and suspension spring! (The actual visible water on the concrete floor only manifested itself about a year and a half ago, but based on the extensive rust, it had to have been leaking much longer than that.) Back to fixing the leak...I ordered the parts from Appliance Parts Pros. (I rebuilt the agitator section too, with a new Medium Cam Agitator Repair Kit. This had nothing to do with the leak, but since I was taking the whole thing apart anyway...) The main components I ordered for the leak were the Centerpost Gasket and Spanner Wrench. I also ordered a new Suspension Spring because the old one was just about rusted through. I followed some instructional videos on how to remove the inner basket from the outer tub. The spanner wrench was an absolute necessity. Once I got the inner tub out, I removed the old style filter on the bottom of the inner tub and cleaned it up thoroughly. (I replaced the old style filter with the new Washer Filter Plug Kit - four small plastic filters that fit in the four large holes in the inner tub. The holes were a little too large for the plugs to stay snug, so I super-glued them in.) I then removed the outer tub by sliding it up the centerpost. Cleaned it up thoroughly also. That's when I noticed the triangular frame to which the motor/transmission assembly was attached was rusting severely at each of its three corners. One corner had rusted through. This is evidence of a Centerpost Gasket leak, as all this rust was above the water pump. In order to curtail any more rusting on the triangular frame, I knocked out all of the loose rust and scrapped the rest of it to remove as much rust as possible. In each of the three corners, there is a downward-facing "bowl" in the metal frame where the support posts extend upward. These "bowls" had been collecting water for years, hence the extensive rust. To combat the rust and prevent any further rust I heated up the hot glue gun and I must have used (5) 12-inch sticks of hot glue to fill in the bowls, cover up all the rust, and actually made them convex so water will run outward and not get trapped if it ever leaks again. Whew! I then used 0000 steel wool on the centerpost to remove some minor corrosion so the new gasket would seal. I placed a small amount of silicon grease on the centerpost where the gasket will seat. I then pressed the new gasket into the outer tub and applied silicon grease on the inside so it would slide into place without sticking on the way down (about 12 inches). I seated the tub and secured it. I installed the new Suspension Spring. I reinstalled the inner tub and cinched it down snugly with the spanner wrench. Reinstalled the newly rebuilt agitator and snugged down its retaining bolt. Reinstalled the washer body and set the spring clips. Hooked up the water and drain line and crossed my fingers. My wife did laundry the next day. No leaks. It's now been right at a month and many laundry loads later...no leaks!!! Yay! Project took me about 5 hours including the hot gluing and extreme cleaning of all the parts.

Last week I noticed that the Top Agitator wasn't working - I mentioned it to my Wife and she wasn't aware of any problems except Washing Powers not dissolving completely...I thought in my mind that it was finally time to replace our Kenmore Washer & Dryer after 25 years of service!!! I had mentioned the problem I was having with my Manager last week and he shared a simular experience he had some weeks ago...He suggested I check the 'Agitator Doge' and said that I would probably find them in-pieces!!! Well the first thing I did was perform a Google Search on the problem we were experiencing with this Washer...I came across the AppliancePartsPros.com site where there was a Video describing the repair process for the problem we were experiencing...The video was easy to follow and very through... It showed how to 'pop' the Agitator Lid and gain access to the 'Dogs'... After watching this video, I immediately went downstairs to the Laundry Area and quickly removed the Agitator Lid and found the 'Dogs' in a Thousand Pieces!!! Placed the parts order that same evening and had parts the follow evening -WOW!!! Removed the agitators as instructed in the video and had completed the repair in 30 minutes or less!!!! Happy - Happy - Happy!!! I just knew that this was the end for this Kenmore Washer and had been searching for new Washer & Dryer replacement at around $2500.00... This is the forth (4th) repair that I've done on this Washer in 25 Years and I guess at some point we'll have to say 'Good Bye' to these Monsters!!! (Door Switch, Timer Motor, Transmission & now the Agitator Dogs!!!)

Pulled the washer apart (using your videos as a refresher) and found that the plastic coupling between the motor and the transmission had failed. Searched for parts vendors and found your site. Ordered the coupling on-line and went back down to clean up the machine. In the cleaning process I found a damaged thrust washer for the upper agitator and broken drive dogs for that same agitator. I went to the website to see if I could augment my initial order. I did not want to pay shipping costs twice. Could not find a way so called the toll-free number. Agent was very helpful and said that he could simply cancel the order and no charges would result. I could then re-order with all the correct parts I needed. So we did that. With the inspection complete, I ordered 3 parts on-line. I noticed that the site said "in stock" for all the parts and guaranteed to ship today. I had asked the agent when I called if they ship on Saturday and he said no, it would go out on Monday. I expected that, so no disappointment. On Monday I checked the status of the order and it said "shipping soon" . About 4pm that day I checked again and it still said "shipping soon". So, I opened an on-line chat with Customer Service. The rep checked the order, said it had been picked and packed and would most likely ship at the end of the day. The next day, I checked status of the order and it did indeed ship the day before and according to the FEDEX tracking page, was already on the truck for delivery to my house. To my amazement, the parts arrived at my house at 2:30pm that day! I reviewed the installation videos for the three parts, followed the tips given in the videos and the washer was back together in about a half hour and running as good as new. Very happy with the service, shipping, videos and overall support from AppliancePartsPros.com. If I had to complain about something, I would say that I thought that shipping costs, which are basically flat rate, are a bit high if you only need to order one small part. But when you look at the big picture, the parts and shipping cost me $25.00 and I could not have gotten a repair tech to even answer the phone for that amount. I'm very pleased and satisfied.

Entered model # in the search box, looked up a list of symptoms and concluded the problem between the motor and transmission. Looked at repair videos, removed the motor/transmission according to the video, and found the motor-transmission coupling broken. In disassembling the washer found it needed additional parts: agitator dogs and filter plugs While waiting for parts removed inner tub, (just like in the video) used a small pipe wrench and rubber mallet to remove the spanner nut and lifted out the inner tub. Removed old washer filter from the bottom by detaching tabs from inside of the center tube (not easy) and found rust between the plastic filter and metal tub (probably the reason that type of filter was discontinued) Cleaned outer tub and agitator parts with hose and brush. Unlike the original coupling which was all plastic, the replacement coupling has a metal insert. When first installed coupling didn't slip far enough onto the two shafts so when the motor was installed, clips were difficult to attach and when I managed, the motor shaft wouldn't turn. Removed the motor and gently drove the coupling parts onto the motor shaft and transmission shaft with a punch and rubber hammer (apply punch to metal, not plastic, socket might work better). Move the couplings to the full length of the flats on the shafts. Then reinstalled the pump and clips. Originally installed the motor was backward so electrical connections and pump hoses did not match. No problem, detach the motor clips and turn it 180 degrees and reinstall the clips. Cleaned the transmission shaft and coated it lightly with new grease, slid it back into the center hole, but had to shake and tap it some to get the transmission mounts aligned and seated, then reinstalled the bolts. Reattached electrical connections (don't forget capacitor wires) and reattached hoses to the pump. Re-installed agitator parts exactly like the video. Lost the agitator bolt although somehow I kept the rubber washer. Got a 5/16-24 x 1" flange head cap screw from Advance Auto (4 for about $4.50). Whole job more involved than I expected, but the videos described it perfectly. The washer was definitely worth fixing.

This was super simple. It took me longer to write these instructions than to do the repair. 1. Remove fabric softener dispenser, by sliding the teal lock ring upwards and then lifting the dispenser up and away. 2. Remove the cap from the agitator ratchet assembly by using a flat head screwdriver in the provided slot. You may have to rotate the agitator to find the slot on its top edge. Pry the top off like you would the lid of a paint can. 3. Look down inside the assembly and see the bolt. Remove the bolt, and its rubber washer. My model required a 7/16" socket to do this. You will also need a socket extender. Hold the lower agitator to prevent it rotating as you loosen. 4. Lift the agitator ratchet assembly away. Notice the two plastic tabs adjacent to the bolt head. You will need to line the ratchet assembly up with these when you re-install it. 5. Slide the black plastic dog capture ring up and off the agitator assembly. Notice that the black ring has tabs that follow alignment grooves in outer agitator ratchet assembly body. 6. Swap in the new dogs one by one aligning them the same as the old dogs. My older dogs were a slightly different color so it was easy to tell the old from the new. 7. Replace black plastic agitator dog capture ring. Slide it back down into place. 8. Install the agitator ratchet assembly, lining it up with the plastic tabs mentioned in step four. 9. Replace the bolt and its rubber washer. Hand tighten firmly. You want it to just start compressing the washer. Hold the lower agitator to prevent it from rotating as you tighten. 10. Replace the Cap, from step two, making sure it is pushed flush all the way around. 11. install the fabric softener dispenser, by setting it on top, and then pushing its lock ring down. 12. Test the unit by rotating the entire agitator back and forth. You will notice that the dogs release one way and catch the other.