Whirlpool WP389140 Washer Drive Block OEM Part

Replaced washer drive block and Cam. I called around and finally settled on Appliance Parts Pros because they helped diagnose the problem, told me what parts to replace and had videos to show me how to do it. In completing the repair I had to remove quite a few pieces of hardware in order to get at the part I was to replace. The videos helped but there is a learning curve while you familiarize yourself with the parts and figure out how the remove them. Eventually I got to a large nut that, according to the video, needed a spanner wrench to remove. I didn't have the wrench but improvised with a large locking vice grip which worked fine. At this point everything was going well until I started removing the inner drum. It wouldn't budge. Frankly, the video didn't prepare me for the difficulty I would have in removing it. I searched around the internet and discovered this is a relatively common problem. Apparently soap and other stuff works it's way onto the shaft and over time solidifies and essentially glues the drum to the drive shaft. There were a lot of opinions online but what worked for me was a spray to free rusted parts - multiple applications - boiling water poured around the rim of the shaft and then finally pulling, shaking from side to side and pulling at the same time until it finally released. Other than the problem removing the inner drum the installation of the parts I ordered was pretty easy. The one thing I picked up somewhere online was a guy who said that if you think you're doing something wrong - you're not. It will eventually release. He was right. After all the time trying to remove the drum those few words gave me the encouragement to keep trying.

I ordered what I thought were the necessary parts from appliancepartspro.com as my washing machine wouldn't spin. I should have watched there videos before I began as I took the whole cabinet off and everything and after receiving the parts and watching their video realized I didn't need to do so, at that point in time. When I put the pieces back together I found that the tub was really stuck, it would move but for the most part it was hard to move and creating a horrible noise. I knew I had put the thing back correctly. I then decided I needed to replace the basket drive. The standard shipping ended up coming in the same amount of time as the express two day shipping had come from the first order. I looked up on the web about removing the basket because it just would not budget. I beat it like crazy, poured various lubricants and things like liquid wrench in the area and still couldn't get it to move. I ended up heating really hot with a heat gun and then had my wife come down and help me pull it up. The tub along with the drive block came off. I then took a sledge hammer and just dropped it down on the drive block and it popped out. It was rust frozen to the tub. So they say to just keep working and it will somehow come apart and they are right. Beating it didn't help but the heat did. Others heat didn't help but beating it did. It will eventually dislodge. So I replaced the drive basket and my machine runs like new. What is awesome with this site is that they don't just send you the parts. They email you the videos to watch as to how to remove the old and install the new part. This was so super helpful that I totally rebuilt my washing machine and it runs perfectly. I do the wash and didn't want one of the new machines that doesn't get your clothes clean. Now I have a washer that will run for another 20 years. This site is AWESOME and will be my go to site for appliance repairs in the future!

Didn't do enough research on Youtube and ordered a new clutch. Also ordered a drive coupling since mine was looking a bit beat up. I installed them and it didn't fix the situation. I was afraid it might be a transmission issue, but I did a lot more Youtube video watching and through some newly learned step by step trouble shooting steps I learned that the problem was the wash tub drive block. I ordered it and the special spanner wrench (you need that silly tool, I tried a hammer and screwdriver with no results). The nut came right off with the spanner. I had to wiggle the tub back and forth quite a bit to loosen it up. Eventually it slid right off the drive block. I replaced the old drive block with the new one tapping into place with a hammer & a piece of wood. I put the washer all back together and it's up and running fine. If I was to do it over again, I would have spent more time researching up front and then I would have known how easily the cabinet comes off and the washer comes apart (first time I did it, I removed the back panel and everything attached to it). I also would have known to go through all the trouble shooting steps (like testing the clutch) to find out what the real issue was. On a side note be careful not to drop tools into the tub, it will chip the enamel. In closing I'm glad I stuck with it and repaired it, instead of scraping it and buying a new one. The old washers are way better quality than the new ones and in the long run it only cost $100 to fix it vs. $500-$600 for a new one. Hopefully it will run for another 20 years :)

I logged on to appliance pros.com read of other people that had this problem .I watched a wonderful video that explained in detail how to fix my problem .I ordered the parts from appliance pros.com on a Friday night at 5:00pm and they arrived the next morning 8:00am. I followed the easy instructions.Thank you so much appliance pros for your help and saving me so much money.I am a happy 68yr old woman proud that I fixed my washer....with your help! Thanks ,Kathy

Replaced rear leveling foot, replaced drive block and cleaned detergent gunk from bottom of the inner tub, and put everything back together. Removing the inner tub was difficult, as it was corroded on to the drive block. I have to use an 8 pound sledge hammer and a special tool and the spanner wrench to beat it off.