How to Troubleshoot & Replace Whirlpool AP6008836 / WP389140 Washer Drive Block

I ordered what I thought were the necessary parts from appliancepartspro.com as my washing machine wouldn't spin. I should have watched there videos before I began as I took the whole cabinet off and everything and after receiving the parts and watching their video realized I didn't need to do so, at that point in time. When I put the pieces back together I found that the tub was really stuck, it would move but for the most part it was hard to move and creating a horrible noise. I knew I had put the thing back correctly. I then decided I needed to replace the basket drive. The standard shipping ended up coming in the same amount of time as the express two day shipping had come from the first order. I looked up on the web about removing the basket because it just would not budget. I beat it like crazy, poured various lubricants and things like liquid wrench in the area and still couldn't get it to move. I ended up heating really hot with a heat gun and then had my wife come down and help me pull it up. The tub along with the drive block came off. I then took a sledge hammer and just dropped it down on the drive block and it popped out. It was rust frozen to the tub. So they say to just keep working and it will somehow come apart and they are right. Beating it didn't help but the heat did. Others heat didn't help but beating it did. It will eventually dislodge. So I replaced the drive basket and my machine runs like new. What is awesome with this site is that they don't just send you the parts. They email you the videos to watch as to how to remove the old and install the new part. This was so super helpful that I totally rebuilt my washing machine and it runs perfectly. I do the wash and didn't want one of the new machines that doesn't get your clothes clean. Now I have a washer that will run for another 20 years. This site is AWESOME and will be my go to site for appliance repairs in the future! 

Didn't do enough research on Youtube and ordered a new clutch. Also ordered a drive coupling since mine was looking a bit beat up. I installed them and it didn't fix the situation. I was afraid it might be a transmission issue, but I did a lot more Youtube video watching and through some newly learned step by step trouble shooting steps I learned that the problem was the wash tub drive block. I ordered it and the special spanner wrench (you need that silly tool, I tried a hammer and screwdriver with no results). The nut came right off with the spanner. I had to wiggle the tub back and forth quite a bit to loosen it up. Eventually it slid right off the drive block. I replaced the old drive block with the new one tapping into place with a hammer & a piece of wood. I put the washer all back together and it's up and running fine. If I was to do it over again, I would have spent more time researching up front and then I would have known how easily the cabinet comes off and the washer comes apart (first time I did it, I removed the back panel and everything attached to it). I also would have known to go through all the trouble shooting steps (like testing the clutch) to find out what the real issue was. On a side note be careful not to drop tools into the tub, it will chip the enamel. In closing I'm glad I stuck with it and repaired it, instead of scraping it and buying a new one. The old washers are way better quality than the new ones and in the long run it only cost $100 to fix it vs. $500-$600 for a new one. Hopefully it will run for another 20 years :) 

I logged on to appliance pros.com read of other people that had this problem .I watched a wonderful video that explained in detail how to fix my problem .I ordered the parts from appliance pros.com on a Friday night at 5:00pm and they arrived the next morning 8:00am. I followed the easy instructions.Thank you so much appliance pros for your help and saving me so much money.I am a happy 68yr old woman proud that I fixed my washer....with your help! Thanks ,Kathy 

Replaced rear leveling foot, replaced drive block and cleaned detergent gunk from bottom of the inner tub, and put everything back together. Removing the inner tub was difficult, as it was corroded on to the drive block. I have to use an 8 pound sledge hammer and a special tool and the spanner wrench to beat it off. 

Watched Video on Appliance Pro and it was SPOT ON. Fixed the washer in 15 minutes. Replaced the washer drum DRIVE BLOCK. THANKS APP.COM !!!!!!!!!!!!!!!!!!!!!!!!! 

Changed timer, changed clutch band and drive as long as I was there. Then found lid switch in bad shape so I changed that also. 

Replaced agitator and washplate bolt and washer. Normally this would have been a 5 min job, however the bolt wouldn't come loose. The teeth on the agitator were worn down and the shaft the bolt screws into would turn with the bolt when trying to loosen it. I had to cut out the agitator using a dremel and hold the shaft in place with a vise grip in order to unscrew the bolt. Once the bolt was out I used WD-40 to help get the agitator off the gears. Job took much longer than normal, but I was still able to save money doing it myself. I didn't end up needing the drive block or tub wrench 

I purchased a new drive block and watched the video from Appliance Parts Pros. The install took about 15 minutes and was fairly easy (I'm not the most handy person you'll ever meet either). I also purchased a spanner wrench from them because I was unsure if any local stores had them. This is now the second time I replaced a part in our wash machine to keep it going. A total of about $60 versus calling a repair person and paying many times that ...or buying a new washer! 

We installed new suspension rod kit. It took my husband and me about 2 hours to get it all done. We are so proud of ourselves! Now the washing machine works as it should and is so quiet. Thank you for your help in getting the order processed. Thanks again, 

The drive block replacement did not resolve the problem. I ended up replacing the spring and outside tub pads, also some grease on the brake house. It took about an hour to replace the springs and pads. It is now like a new washing machine.