Whirlpool WPW10438750 Electronic Control Board OEM Part

A local power failure with several on/off cycles apparently fried the control board on my 8 year-old double oven. After the power failure, the oven display was dark, but pressing keys still resulted in beeps and the oven light came on when the door was opened. An Internet search identified the possibilities as the transformer, the thermal fuse or the control board, with the control board being the most likely. The fuse was easy to test, and I guessed that I would have smelled something if the transformer had gone, so I went with the control board as the problem. I had installed the oven myself, so I knew how to take it out. I built a simple 2x4 frame stand to set the front edge on to make the work easier and pulled it almost all the way out of the cabinet. The board was ordered from AppliancePartsPros on a Thursday and delivered to my office the following Monday. Because I had the oven almost all of the way out, I had room for both boards on top, so I unplugged/replugged the wires one at a time. To eliminate any static electricity concern, I had borrowed a wrist strap static guard from my companies IT group and grounded myself to the oven frame. I got the board plugged in and powered it back up to test. The first try resulted in an error message E1 F2. I couldn't find that on-line, so I called the AppliancePartsPro 800 number. It took about 20 minutes of wait, but the individual I spoke with was able to tell me it was a keypad error code, and likely a ribbon cable problem. The ribbon cable was difficult to seat properly and seemed delicate so I had been cautious. I tried again - it took about 5 minutes of messing with it before it finally slipped in all the way. I turned the power on again and everything worked. The board was $311 from AppliancePartsPro. The Whirlpool site listed it at about $370; I'm guessing my bill to have a Service Tech out would have been in the $600-$700 range.

I ordered this part from Appliance Parts Pros on a Tue. afternoon around 2:30 pm central time. It arrived at my house the next day around 4:00 pm. just using standard shipping. I installed the part and my oven works. I just pulled the oven out and rested the front part of it on a stool far enough to have access to the top panel. When replacing the board, I took out one connection at a time and plugged it into the new panel. Oh, I did turn off the breaker to the oven before doing anything and double checked to make sure it was off. The hard part was removing the trip pieces around the oven. I would highly recommend Appliance Parts Pros. for your service.

Researching the error code on the internet led me to think I had a faulty control board. I cleaned the ribbon as suggested and it worked for a day before giving the error code again. After looking at the part during the first repair attempt, I realized the control board can easily be switched out. I ordered a replacement control board from AppliancePartsPros.com and replaced it. After cutting power and removing the side trim to the oven, I unscrewed the keypad control. Then I carefully pulled out the connection plugs, taking note of the location of the connection on the new control board, and kept the sister board aside. I connected the new board and the sister board and it worked! There was an issue of getting one connection to fit next to another part, but I eventually got it connected. Other than that it was an easy fix.

Replaced the electronic control board. Was relatively easy once I figured out how to get into where the control panel was located; videos supplied were for a different model. Basically, unplug connectors, pull 4 screws, replace board and 4 screws then replug in connectors. I would suggest taking pics of all connectors before taking apart to make sure all get put into the correct place (8-9 total connectors). The wires are color coded but several plugs are the same size so it will make putting back together a faster task. Most difficulty of this replacement is removing the wall oven from the cabinet. I pulled mine out only far enough to gain access to the back of the touch pad and supported it with a 5 gal. bucket. Also, make sure to keep yourself grounded by staying in contact with a metal portion of the oven to prevent static damaging the new control board.

Replaced the oven control board that took about an hour overall