John B Chester , VA June 04, 2015 Water filter holder was broken Used screwdriver to push in plastic tabs holding old unit to the top of the refrigerator box Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Tony M Fairview , OR November 16, 2021 Broken water filter holder in fridge You folks are Great ! I knew my part was broken but for the life of me couldn't figure out how to remove it or put a new part back in. Found a couple places that were selling the replacement part but that still didn't tell me how to remove or replace it. Then I found your site and not only did you have the part at the lowest price, you also had a short video showing me how to replace it. Made the job so easy I couldn't believe it! From now on I am going to you folks first. Thanks Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Diana D Coal Center , PA July 23, 2022 Appliance: KitchenAid Refrigerator KBFS22EWMS3 The water filter backing plate and filter cover were both broken. What was presented by your videos as a quick and simple fix turned into a hugely frustrating process. You should really discuss in these videos that there is a very real possibility that the clips in the liner may indeed break off and then there will be no way to secure the back plate to the top of the liner. This happened to me and after reading some of the comments in the Q&A submissions it has happened to others. The response from your company is that if this happens the plate will need to be glued. What I actually did was purchase an industrial grade Velcro and lock adhesive that extremes of temperature. It’s holding so far. I’m just so glad I was able to find something to secure it. But again, this was EXTREMELY frustrating and a heads up would have been appreciated. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours
Charlotte L Celina , TX January 21, 2019 Broken water filter holder Took it out and put the new pieces back in Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Chris B Lakewood , CO January 28, 2017 Appliance: Maytag Refrigerator MZD2665HES The refrigerator water filter housing was broken the plumber wanted $350 to fix it! All the parts were on your website. The help video was exceptionally well done! The repair went fairly smoothly and we're (my husband and myself) so proud of ourselves! Thanks!!! Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers, Wrench Set