Carrie B Schuylerville , NY December 05, 2014 Timer went in kenmore washer The repair guy was going to charge me upwards of $225 to replace the timer in my washer, if in fact it was the timer. I decided with Christmas just a month away that there had to be a better way. After speaking with one repairman, and then searching on the internet, I found out the problem with my Kenmore washer was probably the timer. Sears was going to charge me a lot to ship the timer and they wouldn't allow me to return it if after replacing it, it wasn't the problem. So, I got back on the internet and found Appliance Parts Pros. I searched their site and determined the problem was likely to be the timer and they also have a 365 day return policy EVEN IF YOU'VE INSTALLED THE PART AND IT ISN'T THE PROBLEM, and they were less expensive than Sears. I spoke with a representative who confirmed the return policy and also told me not to spend extra money on faster shipping because I would most likely get the part in 2 days, which I did, for $6.95. Appliance Parts Pros saved me a lot of money, were AWESOME to work with and their DIY video made replacing the timer EASY and walked you through step-by-step; it was exactly the way they described!! I had my boyfriend help and we had the part replaced in 20 minutes. I would never buy a part through SEARS as long APPLIANCE PARTS PROS is in business!!! Read More... 29 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Pliers, Screwdrivers
Michael M Waipahu , HI November 05, 2014 Appliance: Model FORGOT THE NUMBER Timer was broken Searched for my washer's model number and your website came up, followed the video to remove the old timer, matched it with the picture to be sure I had the correct part, ordered it on-line from your website, the new timer arrived in 5 days, watched the video again to install the new timer, end of broken washer. My wife did 90% of the work because I'm still recovering from major surgery. Read More... 13 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers, Socket Set
Darren C Altus , OK August 15, 2015 Washing machine would not go to the next cycle New timer switch was replaced and it works like a charm. The video was a HUGH plus. Thanks for your help WHIRLPOOL was going to charge $400.00 to do what I did for $119.00. Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Ralph P Las Cruces , NM June 19, 2014 Bad timer I fix my washer using the video that you provide me. I did exactly the way it was describe and it was so easy to fix. I will pass your web site to all my friends thanks. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers
Robert B Dothan , AL February 06, 2015 Appliance: Model WTW5300DWO Timer issue Replaced timer.....I ordered this part on Monday, it arrived before 10 am on Tuesday, the washer was repaired before 11 am. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers