How to Troubleshoot & Replace Whirlpool AP6013516 / WP8577356 Washer Cycle Timer

The repair guy was going to charge me upwards of $225 to replace the timer in my washer, if in fact it was the timer. I decided with Christmas just a month away that there had to be a better way. After speaking with one repairman, and then searching on the internet, I found out the problem with my Kenmore washer was probably the timer. Sears was going to charge me a lot to ship the timer and they wouldn't allow me to return it if after replacing it, it wasn't the problem. So, I got back on the internet and found Appliance Parts Pros. I searched their site and determined the problem was likely to be the timer and they also have a 365 day return policy EVEN IF YOU'VE INSTALLED THE PART AND IT ISN'T THE PROBLEM, and they were less expensive than Sears. I spoke with a representative who confirmed the return policy and also told me not to spend extra money on faster shipping because I would most likely get the part in 2 days, which I did, for $6.95. Appliance Parts Pros saved me a lot of money, were AWESOME to work with and their DIY video made replacing the timer EASY and walked you through step-by-step; it was exactly the way they described!! I had my boyfriend help and we had the part replaced in 20 minutes. I would never buy a part through SEARS as long APPLIANCE PARTS PROS is in business!!! 

Searched for my washer's model number and your website came up, followed the video to remove the old timer, matched it with the picture to be sure I had the correct part, ordered it on-line from your website, the new timer arrived in 5 days, watched the video again to install the new timer, end of broken washer. My wife did 90% of the work because I'm still recovering from major surgery. 

New timer switch was replaced and it works like a charm. The video was a HUGH plus. Thanks for your help WHIRLPOOL was going to charge $400.00 to do what I did for $119.00. 

Replaced timer.....I ordered this part on Monday, it arrived before 10 am on Tuesday, the washer was repaired before 11 am. 

Looked up problem on Appliance Parts Pros - saw the convenient video which I watched - that confirmed my thoughts on it being a timer. Ordered new timer from Appliance Parts. Delivered "fast" on time and in good shape. Had a little trouble installing the new timer's knob because I had left out a step to reset the inner post on the timer to allow the knob to go over the stem. Soooo re-watched the video and no problems when I followed the easy steps. My Bad!!! 

Replaced it with a new timer. 

I replaced the timer. I set my laptop on the dryer and followed the "how to" video step by step through the change out process. 

Figured it the problem was in the timer switch. Went on line to the AppliancePartsPros.com There watched the vidio on how to repair/replace it. Ordered the part on line - day later the part arrived. I followed what was show in the vidio and replaced it. The washer works like new and I saved money! 

I fix my washer using the video that you provide me. I did exactly the way it was describe and it was so easy to fix. I will pass your web site to all my friends thanks. 

My wife told me the washing machine would "stick" at one point in the cycle. I asked her to show me the next time she did a load of laundry, and I confirmed the timer was likely the problem. I shopped for a good price, and AppliancePartsPros was competitive. Before the part arrived, I opened up the control panel to ensure the down-time would be minimal. When the timer arrived, I'd already practiced the basic removal and was able to open up the control panel and replace the timer in mere minutes (perhaps only 20). The washer was up and running in less than 30 minutes. My wife was happy. She did a test-loan that night and confirmed the timer worked. Happy wife, happy life!