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Customer Questions and Answers for Whirlpool Direct Drive Washer Pump by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18024330
Manufacturer Part Number: WP3363394

The Direct Drive Washer Pump is an OEM part for Whirlpool washing machines. It is responsible for pumping water out of the washer during the drain cycle, ensuring that the washing machine drains efficiently after each wash.

Causes of a bad direct drive washer pump can include blockages from debris or foreign objects, wear and tear from regular use, damage to the pump impeller, or electrical issues affecting the pump motor. Over time, these factors can hinder the pump's performance, leading to operational issues.

Symptoms of a bad direct drive washer pump include:

  • Washer not draining water properly
  • Unusual noises during the drain cycle, such as grinding or humming
  • Water leaks from the bottom of the washer
  • Washing machine stopping mid-cycle due to drainage issues

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

Related item: Motor coupling 285753A.

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Questions & Answers

For Whirlpool Whirlpool Direct Drive Washer Pump (Part Number: OEM18024330)

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Kevin for Model Number Lsq8243hq0

Originally, my washing was shaking a lot during the spin cycle. So I replaced the springs, but that didn't fix the problem. Then I replaced the suspension pads, the other pads that are plastic that snap into the metal frame, but that didn't fix the problem. So then I replaced the drive block and the tub gasket, and now it makes a loud banging noise only during the spin cycle. Then the coupler broke, so I replaced that, but it still makes a loud banging/clunking noise in the spin cycle. This is different than the original problem. It makes a clunk/bang noise about every second in the spin cycle. Please help. What is making the clunk/bang noise? I don't know what I did or what is the problem.

Answer

Hello Kevin, You most likely did not properly align the drive block tabs WP389140 with the basketdrive W10820043 ears.

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Answered by AppliancePartsPros.com   |   Monday, March 24, 2014

Answer

Kevin, It sounds like the drive block may not be in place properly and causing the tub to slip and bang. Double check the drive block and check the bottom of the inner tub to make sure that it is not damaged where it would meet with the drive block.

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Answered by AppliancePartsPros.com   |   Monday, March 24, 2014

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