Customer Questions and Answers for Timer (Washer) by Whirlpool

Hi Roy. Take a putty knife on top of the front panel and release the 2 inner corner clips. Then pull out on the front panel and lift it off the top of the bottom frame clips. Use a shop vac and see if the tub to pump hose -called a -sump hose part # WP213045 is clear. Then make sure to remove the belt kit part # 12112425 off the pump and see if the pump part # WP6-2022030 is clear and the pump bearing is not frozen. Use drain-o in the standpipe while you are doing this to insure it is clear. Make sure the drain hose is no more then 6-8" into the standpipe and there is a air gap in between the standpipe and the hose to make sure there is no chance of a vapor lock. Look up into the outer tub while the sump hose is removed to make sure the is a complete path fort the tub to drain. Is the tub turning during an advanced timer spin ? Does the motor part # 12002353 reverse direction allowing the spin mode ? Does the timer part # WP22001252 send the 120 vac to the motor ? Use the wiring diagram in the control panel to assist. Let us know how to assist further. Thank You.