Parts for Ge ZGU384NSM2SS: 01 - Control Panel & Cooktop Parts

The Burner Knob Assembly is an OEM part for GE cooktops. It is responsible for allowing users to control the burner settings, including igniting the burner and adjusting the flame intensity.

Over time, burner knobs can become worn out or damaged due to frequent use, exposure to heat, or accidental impact. A faulty burner knob can affect the user’s ability to control the burner accurately and safely.

Symptoms of a bad burner knob include:

• Difficulty turning the knob
• Loose or wobbly knob
• The burner not igniting or responding to knob adjustments
• Knob markings becoming illegible

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

The Grate Foot is an OEM part for GE cooking ranges and stovetops. This small but essential component provides stability to the burner grates, preventing them from sliding or wobbling during use. Includes 1 rubber foot that goes on the bottom of stove top grates to protect the stovetop if feet become damaged or lost. Sold individually. Order as needed. If you also need an adhesive, order W10841140.

Symptoms of a bad grate foot include:

• Grates that move or wobble when touched
• Scratches or damage to the stovetop surface beneath the grates
• Unstable cookware positioning, potentially leading to spills or uneven cooking

Causes of damage to the grate foot often include regular wear and tear, heat degradation, or impact from heavy pots and pans being dropped or dragged across the grate.

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

This right-side cooktop grate assembly provides a stable cooking surface for compatible gas ranges, restoring proper pot and pan support and even heat distribution. Durable cast construction withstands normal stovetop use. What it does:

• Supports cookware over the right burner so pots and pans sit level and stable
• Replaces cracked, warped or chipped grates that can cause wobbling or unsafe pots
• Maintains correct cookware clearance for efficient flame contact and consistent heating
• Helps protect the cooktop surface from spills and direct flame contact

• One right-side cooktop grate assembly

• Allow the cooktop to fully cool and turn off gas before removing or installing the grate
• Lift the old grate straight up to remove; set the new grate in place, aligning it with adjacent grates and burner components
• Ensure burner caps are seated properly and test burners on low heat after installation
• If the grate does not seat securely, verify you have the correct side-specific grate for your cooktop model

The Cooktop Screw is an OEM replacement part for GE cooktops and ranges. This screw secures the cooktop components, ensuring they remain firmly in place during use. Properly installed screws contribute to the safety and stability of the appliance, preventing loose or shifting parts.

Over time, cooktop screws can become loose, corroded, or stripped due to frequent heating and cooling cycles or accidental mishandling. Missing or damaged screws can compromise the cooktop's integrity and safety.

Symptoms of a bad or missing cooktop screw include:

• Loose or wobbly cooktop components
• Rattling noises during operation
• Difficulty aligning or securing parts properly
• Visible rust or wear on the screws

This GE replacement part is also compatible with Hotpoint, RCA, and some Kenmore models.

Specs: 8-32 MCH PNT15

12K

This is a burner head, and it is intended for use ranges or stove top ovens. This is a genuine replacement part made by General Electric. Burner heads are used on the top of stoves or ranges to provide heat.A new burner head might be needed if the current one is unable to turn on or off. Another way to determine if a new burner head is needed is if the knobs indicate the burner should be putting off heat but the burner head does not feel hot to the touch. Be sure the current burner head is fully connected before determining whether a new one is needed.This is an OEM part sourced directly from the manufacturer, and it is sold individually. It is compatible with ranges or stoves made by General Electric.

The Top Burner Igniter is an OEM part for GE gas ranges. This igniter is responsible for lighting the gas burner on the cooktop, providing the necessary spark to ignite the gas and start the burner.  

Causes of a bad igniter can include wear and tear from regular use, buildup of food debris or grease, or electrical issues.  

Symptoms of a bad top burner igniter include:

• The burner not lighting or taking a long time to ignite
• No clicking sound when attempting to ignite the burner
• Weak or no spark produced by the igniter
• The igniter glowing but not igniting the gas

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

This burner base restores consistent flame and reliable ignition on your gas cooktop or range. It routes gas from the orifice through the burner ports and supports the cap and igniter for even, dependable heat.

• Directs gas from the orifice through burner ports for a stable, even flame
• Provides the seating surface for the burner cap and alignment for the igniter electrode
• Helps ensure quick, reliable lighting when clean and intact
• A worn, cracked, or clogged base can cause weak/uneven flames, delayed ignition, or burners that won't light

• Shut off gas supply and power; allow the surface to cool completely
• Remove grates and burner caps; take out mounting screws and lift off the old base
• Protect the igniter electrode; transfer any reusable screws or gasket as needed; set the new base flat over the orifice holder
• Reassemble, restore gas/power, and test for proper ignition and flame; check connections with a leak-detection solution

18K Simmer

This igniter spring secures the appliance's igniter in its bracket, keeping the component properly positioned for reliable ignition. Replacing a tired spring restores stable alignment and helps resolve intermittent light-off issues.

• Holds the igniter securely in its mounting bracket or burner base
• Maintains proper gap and positioning for consistent ignition performance
• Helps address symptoms such as a loose or misaligned igniter and delayed or inconsistent lighting
• Replaces springs that are stretched, corroded, or broken

• Disconnect power and shut off gas supply before servicing; allow the appliance to cool fully.
• Access the igniter by removing burner components or the access panel as required by your model.
• Support the fragile ceramic igniter while removing/installing the spring; avoid bending the electrode or over-stretching the spring.
• Test operation after installation.

This igniter washer is a small retaining piece for gas ranges/cooktops that holds the surface burner spark igniter securely in place. Replacing a worn washer keeps the electrode aligned for a consistent spark and reliable burner ignition.

• Secures the surface burner igniter to the burner base
• Maintains correct igniter alignment and gap for consistent sparking
• Helps prevent arcing or misfires caused by a loose/missing retainer
• Common signs include a wobbly/misaligned igniter, intermittent spark, or that burner not lighting

• Disconnect power and shut off gas; allow the cooktop to cool
• Remove the burner cap and head to access the igniter
• Handle the ceramic electrode carefully; install the washer to secure the igniter in its original orientation
• Reassemble, restore power/gas, and test burner ignition

This burner cap sits over the gas burner head to focus and evenly distribute the flame on your cooktop or range. Replace a missing, chipped, or warped cap to restore smooth ignition and consistent, efficient heating.

• Shapes and diffuses the burner flame for even heat across cookware
• A properly seated cap promotes fast, reliable ignition
• Shields the burner head from spills and debris for consistent performance
• Replaces damaged or missing caps that can cause uneven/yellow flames, delayed ignition, or clicking without lighting

• Disconnect power and shut off gas; allow the surface to cool completely
• Lift off the old cap and clean the burner head/ports before installing
• Match the cap to the correct burner position for your model; caps are size-specific
• Seat the cap flat and centered, then test ignition and flame pattern

This burner cap fits the 18K high-output burner on your gas cooktop or range. It sits on the burner head to shape the flame and protect it from spills, helping restore an even flame pattern and clean, finished look.

• Sits atop the burner head to distribute the flame evenly across the 18K burner
• Helps maintain stable simmer and full, consistent heat
• Shields the burner head from spills and debris that can affect ignition
• Typical signs it's needed: uneven or yellow flames, delayed ignition, rattling/warped cap, visible chips or cracks

• Turn off gas and power; allow the surface to cool completely
• Lift off the old cap; clean and dry the burner head seating area
• Center the new cap on the burner head; ensure it sits flat and fully seated
• Test ignition and flame; reseat the cap if the flame is uneven

This control seal sits in the control area of your range or cooktop. It creates a barrier that helps keep spills, grease, and debris out of the manifold/console for smoother control operation and longer component life.

• Seals the gap around control openings to block spill intrusion
• Helps protect internal valves/switches from moisture and debris
• Aids reliable knob/control function after cleanups and spills
• Common signs it's needed: cracked, deformed, or missing seal; liquids passing through control openings; gritty or sticky knob feel

• Disconnect power; also shut off gas. Allow the appliance to cool.
• Pull the control knob straight off and remove the old seal.
• Clean and dry the mating surface; seat the new seal evenly and flat.
• Reinstall the knob and verify the control turns freely with the seal fully seated.