Rinse-Aid dispenser wasn't working so I decided to replace this unit. The only two slightly tricky parts to the repair were (1) removing the front cover to the dishwasher and (2) popping in the new "Detergent and Rinse-Aid Dispenser" unit. For (1), the removal of the front cover, yes you need to slide the front panel "down and out" to remove it, as explained in the accompanying repair video, but what the video doesn't make clear is that the front panel doesn't just slide "down and out" without any resistance. You actually have to slide down and then apply a little bit of force to pull and pop the panel out as it is apparently held in place by some spring clips or something. As for (2), the repair video has good advice on using dimes to hold the spring clips to the old "Detergent and Rinse-Aid Dispenser"open so that you can pop it out and remove it, so be sure to pay close attention to that part of the video. Putting in the new Dispenser unit is fairly straightforward, although you will need to carefully apply enough force to pop it into place so that all of the spring clips engage it and hold it in place without any leaks at its rubber seal.