How to Troubleshoot & Replace Ge AP4324598 / WH23X10028 Washer Drain Pump

After watching your video about the hidden filter, I checked it and found that it was clogged. Unfortunately, unclogging it did not fix the problem, as my pump had burned out. I followed your repair video and had the pump replaced in about 15 minutes. You and Google saved me several hundred dollars in repair costs. Thanks! 

I had a repairman come out to tell me what was wrong with the washer and give me an estimate of cost to repair. He quoted the repair at $309 parts and labor. I order the pump from appliancepartspros.com for $151.36 shipped and replaced the pump myself in about 20 minutes. It was a very easy repair and the part was an exact match. 

Drained water, disconnected two hoses, removed two screws, disconnected two wires to the pump, removed pump, put in new pump, screwed it down, connected hoses, attached wires. 

I didn't even try to trouble shoot it at first because I thought it was prob in the controls or something else beyond me. But the book said it wouldn't do anything if the pump went out. After reading all I could in the book, I found several videos online. The more helpful ones were found when I searched with my model number. I didn't look at the videos on this site because I had it figured out by then. But I had ordered parts from here before and, once again, they were fast and right. I ordered late Thurs night and had the pump by Sat afternoon. And my washer was actually under warranty, but there was not one of their repairmen in the area, and my regular guy was still a week out (he's also an air cond man and it was HOT outside). Didn't know if they'd cover it or not, but they did! But waiting a week was out of the question if I could fix it--I'm 20 min from my son's small washer, and 40 mins from town and my mother with Alzheimer's requires MUCH laundry. Wish I'd have just fixed it myself rather than calling anyone to start with--it was broken two days before I started troubleshooting it myself. A small ViseGrip locking plier is great for removing those hose clamps! 

I replaced the drain pump assembly and forgot to connect the electrical wires. After this discovery, the wires were connected and the machine works fine again. 

Replaced drain pump. 

I watched the do it yourself video on the appliancepartspros.com website and changed the drain pump myself. This website is great for do it yourselfers who may not know a lot about appliances but are handy. You can search your problem, find out the solution, watch a video on how to repair it, order the part and fix it yourself! This is probably the sixth time I have had a problem with one of my appliances and logged onto your website to find a solution, save myself hundreds of dollars on repairs! 

Replaced the drain pump 

Replaced drain pump assembly... Removed bottom front panel 3 screws, then assembly ( 2 screws , 2 hose clamps... 2 electrical connections ) 

Ordered new pump and revolve old.