How to Troubleshoot & Replace Ge AP5632594 / WH23X10043 Drain Pump

Checked to verify the pump was getting 120vac. When time advanced to drain, the 120 vac was present and remained so until timer advanced past the drain cycle. Also noticed the pump was abnormally hot to the touch. Cooled the pump down with ice and attempted to drain again. Washer drained after the pump was cooled. Replaced the pump and solved the problem. 10 minute job to replace. Replaced the hose clamps with screw adjustment. 

Followed video on you tube very easy repair 

Reviewed possible scenarios and opted to replace the drain pump. A simple fix, putty knife to open the front, 3/8 nut driver, and a pair of plyers made the simple job simpler. Now no more draining issues. 

Purchased a pump part # AP5632594 (WH23X10043) The hardest part was unscrewing the screws holding the pump in place.. Once it came off the replacement was easy. Took me 45 minutes to take off and put the new one on. It really didn't take this long but I kept looking at it and saying this can't be that easy, something has to be wrong. There was nothing wrong it was just my paranoia because I am not great at fixing things. But I'm getting real good at it. With the help of the videos on here and on youtube everything is starting to become easy. I estimate I saved at least $300 dollars buying the part and completing it myself. 

I called in a repair technician who diagnosed that foreign materials had made its way into the pump and had destroyed it. We had to pay for the service call and the additional cost for the repair was more than 50% of the cost of a new washer. Buying a new washer seemed the best choice but that meant dumping a whole lot of scrap into a land fill. Washer models seem to update daily but the chat line provided the right part number and the part was not that expensive. The repair was quite easy. The irony is that after the replacement I took out a bobby pin and some jean material from the pump. The impeller was not damaged and the pump ran without a problem. I now probably have a perfectly good spare. Why is there not a strainer on the pump? I know techs have to make a living but it seems like there is a better way. 

Perfect 

Took old one off, put new one on that I bought from, Appliance PartsPros. 

The new one installed and works perfectly. 

Replaced pump after verifying that voltage was applied when pump quit. difficult part of the job was working in cramped utility room. I used a shop vac to empty the tub through the drain hose ( about 3 gallons of water remained in the tub). Pump was exact replacement. 

Replaced it with a new drain pump motor, and the problem was solved.