How to Troubleshoot & Replace Ge AP3995138 / WH12X10350 Washer Timer

I watched your video. Never would have gotten it on with out that great video and information. The only procedures I had to change was I could not get the belt to get on the big pulley using one wire tie. I put the first one on like the video showed than I rotated the pulley 1/4 turn than put another wire tie on. The second one kept the belt from flipping and allowed it to rotate around. By the time the first wire tie got to where I could cut it off the belt had started on. When the second got to the front it was on. Thanks for the video. Without it I would have torn the washer apart to get to it. I also used the video on how to remove the front panel. Never would have thought it was that easy. Thanks again 

Used video from site. Directions from others. 

Ordered new selector switch--changed switch-reinstalled control knob 

Replaced washer timer and knob. 

Took about 20 minutes to access and replace the assy. Easy fix and works great! Excellent service and delivery. How to video was a great reference. Getting the plastic clip off the knob was the only challenge being wedged between the knobs. Once off the rest was easy. Thanks Al 

I recorded my GE Washer Model Number requesting a New Replacement Parts Timer & Knob & selected the parts that were visable on line screen.into my Cart for purchase. I thought better to recheck with a live person before ordering the parts.in my cart. Good thing I did I called CS ordering dept. & found they were the wrong replacement parts in my cart. He asked for my Model Number & found the correct Timer & Knob & shipped them out to me Thankfully,He saved the day. I installed the parts with ease.I haven't tested it as yet but I will do that soon. Many thanks for your professionalism.I am having a sever vision problem, Anthony P. Cavallo 12/13/20 

I installed the new washer timer that I bought from AppliancePartsPros. 

First I ordered the timer installed and realized I needed to purchase the bottom switch regulator because of the teeth on the timer and the bottom where missing. She was doing laundry and she said she turned the knob back instead of forward. 

Removed panel , ordered parts and replaced. 

Replaced timer assembly, very easy after viewing video on site.