How to Troubleshoot & Replace Whirlpool AP6014843 / WPW10074580 Washer Agitator Inner Cap

Based on other customers reports read on the APP website, I first replaced the clutch assembly and the motor coupling. This did not fix the problem. I then called for tech support and was told to check the Tub Drive Block. I replaced the Drive Block and that fixed the problem. Therefore, I replaced two parts that were not functionally faulty. I would recommend others to call tech support before selecting a part to replace. Based on all the symptoms experienced, they may be able to identify to most likely fault. 

After watching all your videos pertaining to agitator parts replacement, I determined the easiest and best solution was to replace the entire assembly. One bolt and less than 5 minutes later I was back to washing clothes. 

Replaced the transmission shaft seals. 

I went on youtube and followed the instructions to take the washer apart which was simple and replace it the broken parts. I had ordered from AppliancePartsPros.com and they arrived earlier than expected and the parts fit perfectly. They also had pictures of the parts and where they go so that helped me a lot. 

I bought one for my washing machine. I like to hang out my laundry in the summer. So I ordered a liquid fabric softener dispenser. I also needed an extra part called an inner cap for the agitator. Appliance Parts Pros fixed me up and now my clothes are softer after hanging them outside. 

Simple by using 7/16 socket with long extension to remove the bolt and pull the whole agitator out and clean them. Put back in together with new parts. It works fine now. 

Looked on APP site under slow spin seen the possible causes and checked them. Seen my clutch looked wore out so we replaced it. It now works better than ever on hi spin! 

Ordered part which arrived in record time of just 2 days (I was really looking forward to a week without having to do laundry while waiting for parts)?? But luckily I was headed out for a mini vacation for Labor Day so when I got home I opened the package, watched one video from your website and quickly made the repair. Works perfectly again and hopefully will last me another 15 years with only minor issues. When they come, I'll be right back on Appliance Parts Pros! Thanks y'all. 

Watched the video to see what parts might be needed and it looked like a very easy repair by replacing the "dogs". I thought I would be able to handle it by myself, but I found I did not have the strength to loosen the bolt that had been there for maybe 9-10 years. So, my husband had to step in and take over the project. Was able to get the cap off and loosen the bolt. Trying to separate the upper agitator from the lower agitator was a real chore. It appears some of the plastic pieces had gotten hot and melted slightly. It took him a little while to break loose some of the plastic to separate the two. After that,putting in the new parts was quite easy and putting it back together was quite easy. We thought maybe we would have to purchase the lower agitator too, but it seems to be working fine. 

I looked up U-tube video. Husband took agitator apart, (this was the hardest part so he had to put it in vice and hit it because the broken pcs had it jammed) saw which pcs were broken. I looked online to see which parts to order; decided to order a new inner cap too since it was cheap to ensure against leaks, checked several sites & this 1 was cheapest. Parts came quickly, and he installed them in a few minutes, reassembled agitator and re-installed.