How to Troubleshoot & Replace Whirlpool AP6005519 / WP12656018 End Cap, Pantry (Rh)

I replaced the end cap that had the broken hinge tab. The main challenge was finding a narrow 1/4" socket that could fit the bolt holes of the end cap. Also, it is important to note how the drawer temperature control assembly that is attached to the end cap connects to the back of the refrigerator - taking a few digital photos of the assembly before taking everything apart was helpful. 

Removing the old end cap and track assembly was easy. All you need is a 1/4 inch nut driver. Removing the humidity control assembly was another matter. It is fastened to the end cap by plastic clips. To remove it, you need to disengage the clips, starting from the rear of the humidity control assembly. When you work your way to the front, you need to lift the assembly and twist it over the slide assembly in order to disengage it. (The person who designed this is still laughing.) To apply the humidity control assembly to the new end cap, you do these steps in reverse order. Once this is done, attaching the new end cap to the refrigerator is simple. The entire project should take about five minutes, once you figure out how to get the humidity control assembly disengaged. 

Repair 20-25 minutes total. remove all three pantry drawers, glass shelf, metal cross brackets front and rear. Then remove bottom pantry metal right wrap around rail with screw driver then tilt to left not to damage rear connector pin. Use hex nut driver to remove broken "End Cap Pantry right side". Replace with new End Cap Pantry and put back everything in reverse order. Sounds harder than it is. 

I replaced the right side end cap. It took about 15 minutes - including the time to unload and reload a small part of the food contents. The only tool required was a .25 inch nut driver. Simply remove the old end cap by carefully pulling it away from the side wall. It has a piece attached to it that runs across the back wall of the refrigerator. By carefully rotating the whole assembly outward around the back wall center point of attachment, it all came out easily. Once out, you can then remove parts from the old end cap and install them on the replacement end cap. Installation is the reverse of removal. Very easy if you just think through where points of attachment exist and don't force anything. 

Replaced side piece that the pivot is molded into and replaced the door itself because there were tabs missing that secured the plastic see thru part. 

As a women with no experience in this field, I got my fridge model number and searched for all the broken parts on my fridge. I was able to get everything I needed and all the parts arrived in no time 3-5day! I YouTube on how to replace some of the more complicated parts and was able to complete the task within a hour! 

Using the website was super easy; I entered my KitchenAid model number, located the part on the schematic diagram, used the number to reference the actual parts listed below the diagram and placed an order. The parts arrived in two days. I watched the how-to videos and took notes. The repair itself took the same amount of time as in the video. The time consuming part was taking the food out of the refrigerator, cleaning the interior & original parts before reassembling. The only problem I encountered was removing the metal support from the Crisper Shelf Frame. I had to use a hammer/punch on one end to knock it loose. I have a counter depth refrigerator and the new Crisper Shelf Frame did not have the extra hook as mentioned in the video, the part was exactly the same as the original. 

Ordered the pantry door support and installed it. The repair video was invaluable! The replacement of the pantry door support was not intuitive at all. The repair video made it a quick and easy 10 minute repair. I can't imagine how long the replacement would have taken without the video. 

I just replaced both parts. Thank you for your company website with detailed instructions of replacement. 

Yes it took 5 minutes