How to Troubleshoot & Replace Whirlpool AP6013694 / WP9704230 Blender Drive Coupler

I found your website and the part needed and looked at a tutorial on YouTube as to how to remove it. My husband popped the old part off. I placed the order Monday afternoon and had the part in my hand the next day before lunch! I could not believe it! My husband put the part on and it's good as new! Thanks! 

Ordered the part and it was here in less than 2 days. We watched the video and had it fixed in a matter of minutes. So easy. 

I followed your instructions and it was fixed in a few minutes. 

Watched video on how to replace and ordered parts from AppliancePartsPros.com. Part arrived within 48 hours and was simple to replace using hands only to replace new part. Used screw driver in video to remove defective part. Blender works like new now! Will order parts from you in future! 

First I googled how to repair it- watched the U Tube Video from AppliancePartsPro.s; I ordered the part, it was here in 2 days; Followed the directions on the vides and "voila" it's as good as new. 

Watched video from appliancepartspro website and ordered and fixed blender. very fast easy shipping. great service will definitely use again 

Filled your directions, old one came odd no problem and new one went on with no trouble 

I couldn't believe how fast the part came after I ordered it!!! 

At first I could not get the old coupler off the base of my blender. I got online and tried the chat option. The gal who helped me was awesome. She mentioned something that another customer had tried and so I said I would try it and call back if it didn't work. A hammer can be a very useful tool in exerting that extra bit of force to separate a melted coupler from the base of a blender. I was afraid I might break another part but my online chat person assured me that it would be fine to use the hammer against the screwdriver wedged between the coupler and the base. It was stubborn but I finally got the old coupler off. The new one went on in seconds. I was ready to buy a new blender but your replacement part worked perfectly! 

My biggest problem was how to remove the old coupler without destroying the blender, and the video showed how to do it. Indispensible