How to Troubleshoot & Replace Whirlpool AP5985197 / W10811150 Control Panel (Console Assembly)

Sent an email to service tech about problem. And he knew right away what the issue was.I then asked the service tech were I bought the dishwasher. he. Said it's the main control board.I bought it from your company. shipping was super fast.but it wasn't the part I should of bought.it didn't fix the problem.should of listened to appliance parts pro service Tec. He was right.Sent part back got a fast refund with no problems. order the part service Tec said I needed the first time .problem solved! Thanks so much for the help a and super fast shipping. Ordered part and received it the next day! Thanks again Eric Hagood 

After two attempts with repairmen, we found AppliancePartsPros.com on the internet. We ordered what the repair man told us was wrong but after installation the dishwasher still wouldn't start. Through the chat, we explained our problem and the representative suggested a part. Less than 2 days the part arrived and was installed and "yes" a working dishwasher. The video was also helpful.MDB7749AW 

New control panel....but, unhappily the second replacement panel in 4 years. I understand this is a common Maytag problem. Easy part swap. 6 torx screws and a snap electrical connection. 

Very simple fix....APP sent a new panel on time. Panel took all of 15 minutes to replace. Dishwasher fired right up. Wife is Happy, Happy, Happy. I'm not very happy with Maytag. Two of our Maytag appliances have failed months after the warranty expired. 

Looked up the problem on the internet and it said if lights were lit on the control panel and it would not start it was probably a bad start button. Ordered a new control panel and replace the old one. I needed to follow minimum directions on the internet but was fairly simple. Remember to move the handle from old to new. 

Ordered new touchpad, latch mechanism, handle. 

Went online with a customer service rep. I explained the problem and was told that I needed a new control board. The rep assisted me with ordering a new one. The part arrived in a couple of days. I watched the YouTube video on replacing the panel. It only took me a few minutes to install the new one. Another satisfied customer. 

Replaced control panel. 

The lights illuminated so I new there was power. The door switch and thermal fuse tested as good. The lights on the front panel worked so I believed the control board was bad. Ordered one but it did not help.So I ordered the control panel and it fixed the issue . Good news is I can return the control board for a full refund (Great Policy). Much easier to trouble shoot problems without the fear of spending money without a positive result. The how to videos are a great help even for a guy like me who has repaired production machines for 30 years. 

Some buttons seemed to work, others didn't. Bottom line, washer wouldn't run. This part doesn't include the control board which needed to be transferred to the new front panel assembly. As I did so I feared that the problem may have been on that instead of this part. Gladly, the new front panel assembly fixed the problem. The hardest part was getting the controller board out of the plastic clips on the old assembly. I ended up using two table knives wedged in the gap to flatten the clips. BTW, You need to look carefully at how the ribbon connector plugs in. One pin is outside the connector so you can plug the new one in with a one pin offset. You'll need a small torx driver (I think it was a #20) and there was also one 1/4 inch hex screw. All and all, it was an easy repair. The cost of it sure beat a service call or replacing a 600.00 machine