Ge WB27T10760 Range Touch Pad Support Assembly OEM Part

A very common problem with the GE oven is the dreaded F7 error code. I purchased the control board as well as the keypad and replaced both. The error code could have been either part but since I saw a lot of grease, I chose to change out both even though I isolated the problem to the keypad only. By resetting the error first by hitting the clock button on the keypad, turning off the power,disconnecting the keypad, then turning back on the power if the code doesn't come back it's the keypad. If it does comeback, it's the controller. The items where genuine parts from G.E. and the replacement was done in approximately 30 minutes. To disassemble the front plate, you take the stove knobs off and under that is what looks like plastic nuts. Unscrew each from where the knobs were and that releases the top plastic plate along with two screws to each side. Once that plate is off, it exposes all the screws to disassemble.

Disconnected ribbon cable to keypad to make sure that was the problem - it was. Ordered the part and had it delivered in 2 quick days. Easy repair, just required removing several nuts holding on the panel and then disconnecting the ribbon cable. Probably less than 30 minutes for the whole replacement.

Got a new touchpad from you and installed it in minutes. Boom fixed. The part showed up the next day from ordering.

Disassemble the controls and find the exact part numbers for each item. Mine were in fine print and hard to read. I ordered parts that arrived in 4 days. Took about 45 minutes to transfer connecting wires from old control panel to the new one. Finally powered up and the oven works perfectly.

Using the website, I looked at the schematics and guessed which parts I'd need. I chatted with an associate, who confirmed the requirements. He also sent a PDF on how to take the old parts off. I'm not mechanically inclined, but the effort went flawlessly. Thanks for the parts and help!