Ge WD21X10370 Dishwasher Control Module Assembly (Main Control Board) OEM Part

Turn off power to machine, Take off door panel - 12 screws. hold up door panel a bit and make sure to remove the ribbon from the touch pad to the control module (use some pliers to rock it out of the board). Since I was changing the Module, I just removed the 1 screw that held it in place and it gave me some more room to get my hands in there and remove all the wiring freeing up the board to remove the touch pad ribbon last (I didn't want to tear it because I was not replacing it and after 9 years it felt kind of brittle). Plugged everything into the new control Module, held the front of the door up and put in the 12 screws. Make sure to do a factory reset within 2 minutes of turning the power back on to the dishwasher (hold the up and down arrows at same time on the keypad for 3-5 seconds and shut door). the machine will go through a series of 'tests' and initiate the new control module. Download a service manual (google your model # and service manual - good to have for this project so you can see where screws are located etc.) and it will have a page dedicated to this and you can follow along so when it gets to the stage where it turns on the water heater you can hit a button to advance to the final step - drain.. if not that cycle will last for 50 minutes.. if not you can just wait until it finishes and your machine will be good to go.

I stumbled on AppliancePartsPros by looking around the net to see if I could find out what to do about the unit. After joining the blog, the moderator Jake diagnosed what could be the likeliest problem, made a recommendation, and I ordered the control unit. The repair went easy except for two plastic door retainers and I sliced a finger trying to get those retainers in line. I was so pleased to have found APPros and would recommend them without any hesitation! Thanks again...

Replace the control module. Very easy to do, remove the inner door panel, remove the five or six cables connected to the existing unit, and pull the existing out of the door (it isn't screwed in, just pull forward and slide the tabs on the side out of their slots on the door). Installation is just the reverse. Total time was maybe 20 minutes, depending on how stuck your door screws are.

Called your chat service and the lady was able to analyze the problem. She suggested that we replace the Module Control Assembly, which we did. Lo and behold, our washer was up and running like new. Thank you for the great service.

The module control Assembly fixed the problem. Dishwasher now runs normally. First remove screws that hold the inner and outer door together. I took a photo of the old part before disconnecting cables. Removing the old module took me awhile because I had trouble locating the screw on the side of the door (because I closed the door for easy removal of the cables). I reconnected everything, put the door back together, closed and latched it and when I turned the power back on it went through it's calibration. I would recommend this if you are having issues with the dishwasher not starting or stopping during the cycle.