Rebecca H Linesville , PA May 27, 2015 Appliance: Model 72166339011 The glass tray from the microwave had broken and the interior light bulb was burnt out The tray was an easy fix as I looked up Kenmore Microwave and ordered the replacement. The light bulb was a little trickier as to replace it you must have a special screwdriver that has a 5-pointed bit with a hole in the middle. This is because nothing else is safely serviceable on the microwave. I unplugged the microwave and moved it to my kitchen table to do the work. The entire outside case had to be removed to access the light bulb which is on the upper right side. You must unplug the power wires to the bulb. A little maneuvering got the bulb out as its base is attached. I reversed the procedure to put the new bulb in, then reinstalled the outside case and screws. The light now works and we have a tray, again. CAUTION:DO NOT TOUCH ANYTHING ELSE INSIDE THE MICROWAVE AS IT RETAINS POWER FOR A LENGTHY TIME AFTER BEING DISCONNECTED AND YOU DON'T WANT TO MESS WITH THE MICRO-WAVES! Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Michele D Philadelphia , PA October 03, 2016 Broken plate and support Ordered two new Parts Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers
Linda F Memphis , TX March 21, 2015 Appliance: Model 721.6912210IO Broken microwave plate I broke my Kenmore microwave plate. I did call to make sure it was a plate I was ordering. A very nice gentleman talked to me about it and told me when he thought I would get it. This was on a Sunday and not sure if it came on Wednesday or Thursday. Neither Sears store near me could have even gotten one to their repair center this quickly or as cheaply. I was very happy with their service. Not my first order with this company. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
John P Brockton , MA May 29, 2016 Broken glass tray for microwave Simply placed new tray in microwave Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Barbara C Virginia Beach , VA July 13, 2015 Our kenmore glass turntable was broken I tried quite a few times to order this part. Model numbers did not match. I called AppliancePartsPros.com and my problem was immediately solved by the nice lady on the phone. I ordered it and 2 days later it was sitting on my porch! HAPPY ENDING Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes