Ryan Wagner November 10, 2017 for Model Number PGR366ZS How many simmer control units does my range have? And if I can light the burner with the power off, that should mean that my potentiometers are working correct?
1 Answer Ryan, This unit would have 1 simmer control on it but 2 xlo burners. The burners that are not XLO will work with a match and no power but the XLO have solenoids that should keep it from lighting with a match. Read More...
Bob September 29, 2017 for Model Number SGSX365FS/03 Do I replace simmer igniter control or ignitor control? No spark with all 5 burners. Your parts list shows both. Thanks
1 Answer Hello Bob, Although the model number provided does not come up as valid, the problem described would require that the spark module 00645446 be replaced. Read More...
Mike R September 25, 2017 for Model Number SGSCV36G Igniters come on when cook top is off. If both left burners are on igniters go off after burners are lit. can you help?
1 Answer Mike, This issue would most likely be caused by a faulty ignition switch located on the burner valve. Read More...
Al Amelio September 10, 2017 for Model Number Thermador mod.# RDSS30RS Right front igniter not working properly, changed igniter but still not working properly.. What do you suggest?
1 Answer Hello Al, you'll need to check the ignition switches 00189008 on the burner valves. If these check good for continuity in the light position then the issue could be the spark module 00753257. Also, please make sure the burner head and cap are clean preventing it from a good spark. Hope this helps! Read More...
1 Answer Alfons, The most likely cause for this issue will be a faulty control board which will be 00709786. Read More...
Kathy L December 28, 2016 for Model Number RDSS30RS The LED readout for the oven temperature is burned out. What part can I order that will fix this? Will the Control Unit for $154.39 do the trick. Thermador Range.
1 Answer Kathy, The part number that would be needed for the display would be 486752 which unfortunately has been discontinued by the manufacturer with no suitable replacement available. Read More...
Don December 27, 2016 for Model Number PSC364GD Left two burners won't come on unless I unplug the power. When using the burners for an extended time like holiday dinners, they shut off. The igniters go on by themselves and sometimes I can hear rapid clicking. Right side and griddle work fine. In reviewing the unit electrical schematic I concluded the simmer module is at fault so I ordered one. I saw you had a compatibility tool on your site and it said this AP4359679 simmer control module was not compatible with my stove top. I used the like for my specific model and found the simmer module part number to be the same. So, is it or isn't it compatible? The wires connections match the schematic but you said to someone else the pots aren't compatible. Please advise before module gets here tomorrow. Thanks.
1 Answer Don, Yes the simmer control that you ordered would be the correct part for your unit. There are various reasons the compatibility tool will not show compatible but this is the correct part for your unit. Read More...
Mike H. June 22, 2015 for Model Number Thermador SGSX365Z/01 The 2 left burners (extra low burners) do not ignite. All 3 other burners work fine. What could be the problem and how do you disassemble the unit to get to those parts?
1 Answer Hello Mike, You will most likely need to replace the simmer control 00645446. To access these, the main top of the unit will have to be raised. This is done by removal of the burner bases and in some cases, this may entail removal of the unit from the countertop. Read More...
Joel May 12, 2015 for Model Number PDR364GDZS Front XLO burner will light but makes a loud buzzing. Rear XLO burner will not light, but can be manually lit. Once manually lit, the ignitor begins to spark consistently. Buzzing noise goes away if both XLO burners are operating. Griddle will not light - has neither gas flow or spark. Cook top is not dirty and I have cleaned both ignitors.
1 Answer Hello Joel, This sounds like a possible issue with the gas pressure to the unit. You should have the utility board come out and test the pressure since this will cause a buzzing noise from the regulator and lighting issues. Read More...
Matt March 08, 2015 for Model Number PGR364GDZS Wondering which parts I should order. I have a Thermador PGR364GDZS. One of the two extra low simmer burners on the left does not light. The back burner sparks, no smell of gas, does not light. All other burners and functions work perfectly. Thanks
1 Answer Hello Matt, You will need to replace the potentiometers 00422748 and the simmer control 00645446. The reason is the new simmer control is not compatible with the old potentiometers. Read More...