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Customer Questions and Answers for Ice Maker Assembly by Frigidaire

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Manufacturer Part
4.89 (64)
By: Frigidaire
Part Number: OEM12898011
Manufacturer Part Number: 5303918344

This complete ice making unit produces fresh ice cubes automatically in your freezer compartment. It fills with water, freezes it into uniform cubes, and dispenses them into the storage bin below. Install this assembly when your current ice maker fails to produce ice or operates erratically.

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Questions & Answers

For Frigidaire Ice Maker Assembly (Part Number: OEM12898011)

1 Answer

Joe, There should have been a plastic piece that came with the icemaker that goes on the bottom part of the bail arm to help with the icemaker to shut off. Unfortunately it is not available separately and is the only thing that there is for this issue.

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Harvey for Model Number PLHS39EESS1

I am replacing a rear-wall mounted ice maker for Frigidaire fridge model PLHS39EESS1. While it appears that this is the correct replacement part, the on/off toggle switch on the original ice-maker is vertical and the one on the unit on the website is horizontal. This would seem unimportant, however, the freezer shelf that goes over the ice-maker has a vertical cut-out to match the vertical on/off switch. Are there similar replacement ice-makers with a vertical switch?

1 Answer

Harvey, This is the correct icemaker for the unit and the manufacturer redesigned it. With the redesign it has the horizontal switch and the vertical switch icemaker is not available.

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Terry T for Model Number FSC23F7DSB3

Ice maker does not produce any ice. No evidence of water coming into it. It will manually rotate and the control arm goes up and down. In door water dispenser works fine. I removed water control/solenoids and put 110 v to each of the valve's contacts and each valve will hum and allows air pressure. To come out (I couldn't do this while installed). Can you help me diagnose if ice maker itself is bad or am I not evaluating the water controls well enough.

1 Answer

Terry, The first thing to check is to make sure that the icemaker fill tube is not frozen. Pull the icemaker out and check to make sure that there is not ice build up in the tube that comes to the icemaker. If there is ice in it then you would want to clear the ice and replace the water valve as the valve is not seating properly and staying open slightly causing seepage and the fill tube to freeze.

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1 Answer

Hello Darrel, The icemaker has a heater in the mold that should enable it to flip the cubes out of the icemaker mold. If it doesn't, the new icemaker still has an issue.

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1 Answer

Maria, You will want to pull the ice bin out and check the solenoid to make sure that it is in the down position and not stuck up. The solenoid will be next to the auger in the square opening. If the solenoid arm is up then using a screw driver and pop it down as it is frozen in place. If that checks ok then most likely the solenoid.

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1 Answer

Blaine, You will want to pull the control board and make sure that there are no pinched wires. Also check to make sure that there is power getting to the auger motor. If everything is working then it sounds like the auger motor may be faulty. If there is power to the auger then replace auger assembly.

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1 Answer

Hello Kevin. If it does not manually advance, then the icemaker is bad and will need to be replaced on the unit.

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1 Answer

Bernadine, It sounds like the crush/cube solenoid may be stuck in the up position and causing the arm on the bin to catch it. You will want to check this and also check to make sure that the solenoid is in the down position.

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1 Answer

Don, When installing the ice stripper you would put the right side in first. You have to make sure that everything is lined up properly when you put the head on. If not aligned properly then it will not slide all the way on. There is no special method to installing the parts.

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Janis P for Model Number PHS69EJSSO

The unit continuously seizes up (has since I purchased it) - doesn't complete the rotation, water overfills - if you jiggle it and play with the switch, it will sometimes start working again. Does it sound like I need to replace the entire icemaker? Any other parts? My Model is PHS69EJSSO - I am having a hard time trying to find the right part. When I put my model number in, it takes me to a part, but then when I re-enter the model number it says the part is not compatible. Very frustrating - need your help.

1 Answer

Hello Janis. Based on the information you provided, you need to replace the assembly. 5303918344 is the correct one for the model number you provided.

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