Michael H January 27, 2023 for Model Number LFC25760TT Interior lights behind both French doors do not light up. I replaced bulbs and socket harness. Socket harness replacement worked previously. Each door switch turns off the display that shows temp and also stops open door notification when depressed. Could it be the door switch?
1 Answer Michael H, Thanks for the question!!! It is likely that the relay on the main control 6871JB1423N has failed. Read More...
Doug August 11, 2021 for Model Number LFC25760ST When trying to adjust fridge side temp it changes the freezer side display. Can not get fridge side to go above 35
1 Answer Doug, Based on the information provided the display control would likely be the issue. 6871JB1374B Read More...
Mark Delgrosso June 11, 2021 for Model Number 79577719700 I have the same issue with the light staying on or off all of the time. I just replaced the light sockets and the main control board. Now I get a CO error. I don't get that error with the old board. Either way the light stop working. I read it's communication between the display board and the main board but why is it fine with the old board?
1 Answer Mark, It is possible that you received the incorrect control board. It would be recommended that if you still have the original board to check and see what the part number is on that board and go with that part number. Read More...
Curt May 26, 2020 for Model Number LFC25760SW Sorry I got the letters reversed on LG fridge with lights staying on with doors closed, and freezer working but fridge not cooling. Could it be a damper issue? Difficult to find info on this particular fridge model LFC25760SW Serial 611KRSB00878. Since I sent the original message removed light bulbs and reinstalled, door switches started working. Is there a diagnostic I can run on this fridge to determine error codes or other possible problems. As always your help is greatly appreciated. Thanks for being available for Di'yers with limited knowledge and abilities.
1 Answer Curt, the damper can be tested by accessing the main control 6871JB1423N on the back of the refrigerator. There will be a little button on the main control that can be pressed. The first time it is pressed, the compressor and freezer fans should start operating and the damper in the refrigerator duct assembly 5209JJ1009A (unfortunately, this has been discontinued by the manufacturer) should be fully open. If it does not open, the next step would be to test the voltage going to the damper while the main control button is pressed one more time. The damper should receive voltage to have it close. If the damper receives voltage, the duct assembly would need to be replaced. If it does not receive voltage, the main control would be suspect. However, should the damper open and close properly, the next step would be to identify if there are any obstructions in the return vents and the airflow vent. Read More...
Curt May 25, 2020 for Model Number LCF25760SW LG refrigerator freezer freezes, upper part not cooling lights stay on with doors closed, display will not change from celsius to degrees. Is problem in main PCB or display? Thanks for your help serial# on fridge 611KRSB00878
1 Answer Curt, it is recommended that the door switches are tested for proper operation. If the door switches are not operating properly (tested for continuity), they would need to be replaced. If they do test good, it is likely that the main control is not registering incoming signals properly. Unfortunately, the model number provided is not being recognized as a valid model number. If the model number could be verified and provided in a new inquiry, this may allow for more accurate information to be presented. Read More...
Dan June 06, 2018 for Model Number LFC25760SB No lights in refrigerator. Tech determined capacitor getting too warm on main circuit board. The board has a "B" on the end of the number. The part matched yours 6871JB1423 except yours has a "N". The connections appear to match but some of the components on your board looks different. Will I have any problems or errors ordering and installing your part? Some of the past questions seems to indicate a possibility. Side note: tech advised part not available and wasn't sure when it could be located.
1 Answer Dan, The manufacturer has substituted the board from the B at the end to part number 6871JB1423N and it will work for your unit. Read More...
Gary March 01, 2018 for Model Number LFC25760SB i have a pcb assem 6870jb8131b and you send a part that the plugs and wires are not the same what will work you sent part #6871jb1423n what do I do
1 Answer Gary, The 6871JB1423N / 6871jb1423n Pcb Assembly,main is the correct part for the model number you supplied. The [6870jb8131b] isn't listed as a LG refrigerator part number. You will need to contact the AppliancePartsPros.com Customer Service Team (1-877-477-7278) with the complete model and serial number of the refrigerator, so the team can check and verify the proper parts neds for your machine. Thanks, Read More...
Joe S. February 20, 2018 for Model Number 795.77719700 According to the manual, my pcb board is pcb 6871JB1423G. Will PCB pcb 6871jb1423N work? The difference is the last letter.
1 Answer Hello Joe. Sorry, 6871JB1423G has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Read More...
John R August 06, 2017 for Model Number LFC25760ST On my French door refrigerator on the left door light switch with 2 brown wires going to a small "sensor" what does this sensor do and can it be replaced? My refrigerator light does not come on and I have checked switches, sockets, bulbs, and replaced the capacitor. If it is not this sensor the only thing left is the control board. Any help will be welcomed.
1 Answer John, This sensor would be a ambient sensor. This issue with the lights not coming on would most likely be caused by a faulty main control board. Read More...
John Rochelle August 06, 2017 for Model Number LFC25760ST My control board Mfg. # is 6871JB1423 Your replacement board has a "N" at the end of the part number. Is this the same as my board?
1 Answer Hello John. Based on the model number you provided, you will need to order 6871JB1423N for the board needed. Read More...