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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM13351536
Manufacturer Part Number: DA97-07549B

Ice maker stopped making ice or freezing into a solid block? This ice maker assembly restores function in 15-20 minutes with just a screwdriver.

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Questions & Answers

For Samsung Refrigerator Ice Maker Assembly (Part Number: OEM13351536)

1 Answer

Rod, Based on this issue, the icemaker may be coming on but the heater may not be which would cause the icemaker to not eject the ice. This would most likely be caused by a faulty main control board.

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1 Answer

Rod, if the model number of your appliance could be provided in a new inquiry, this will allow for the most accurate testing information to be presented.

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1 Answer

XXX, Here is a link to our return policy, https://www.appliancepartspros.com/customerservice/returns.aspx

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1 Answer

Hello Ted, here is a link to our warranty policy: https://www.appliancepartspros.com/customerservice/warranty.aspx . Hope this helps!

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1 Answer

C. Watson, The ice maker has to get below 5-8F for it to cycle, This could take some time based on the part of the cycle it is in. The general rule is to give it 24 hours to begin working.

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1 Answer

Rlm, Based on your post description, the more likely issue is low water pressure and/or faulty water inlet valve DA97-08587A. A faulty valve would allow water to "seep" into the ice bin and tray, causing the cubes to form a block of ice, Once the ice block forms and sticks to the ice bin, that will make it even harder for the motor to dispense the cubes. Check or replace the water filter if equipped.

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1 Answer

Kenneth, I don't believe the reset button on the ice maker will beep. Also, make you hold down this button for at least 15 seconds, your ice maker is set to on in your display and before you do any of this unplug the unit for 3 minutes and let the control reset.

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1 Answer

Roy, For this issue the icemaker would be the most likely cause for the noise and not dumping ice into the bin.

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Jim for Model Number RSG257AABP/XAA

Just wanted to let you know that if you run into the problem that the two screws are a different size when changing the mounting bracket from the old ice maker to the new one which some people run into. Just remove two of the three screws from the top of the old ice maker. They are a perfect fit. I ran into that problem. Will save you a lot of time and a trip to the hardware store. You might want to mention that to your customers. I got my ice make yesterday from you and installed it very easily.

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