Customer Questions and Answers for Refrigerator Assembly Module by Samsung

Hello Holly, thank you for contacting APP, The breaker tripping issue may be defrost-related or source electrical-related. The easiest way to test this is to plug the unit in on an extension cord run to a dedicated outlet, an outlet with no other outlets or other loads such as lighting on the breaker for it, that is non-GFCI on a non-AFCI/GFCI breaker if possible and see if the issue continues. You may also try testing the unit by putting it on a surge protector with a resettable switch. These are for testing purposes only and we cannot suggest to leave the unit connected to power in this manner once testing has been completed. If the breaker tripping issue goes away I would suspect a source electrical issue such as a weak breaker, interference between a GFCI outlet or AFCI/GFCI Breaker and the unit, or wiring issues in the home, in which case I would recommend to contact a licensed electrician. If the issue continues when being tested as described above, I would suspect that the unit is tripping the breaker when it goes into Defrost.

George, if the thermistor measured between 3344 Ohms at 37 degrees to 3933 Ohms at 32 degrees when it was in water, the failure would be in the main control. For the most accurate part information, the REV number of the appliance would be needed.

Robert, If both the defrost sensor and the defrost heater are good then it will most likely be a faulty control board that would cause this issue.

Nicholas, Yes, back to the board connector CN76.

Al, With the ice and water not working then this will most likely be an issue with the dispenser control board that is faulty.

Hello Robert, if the inverter board failed the compressor would not be able to run and there would be no cooling at all. If the control board does not recognize a temperature difference and start cooling down within a few minutes and cycling the power to the ref which resets the control board corrects it then likely the main board is failing,it is part DA94-02679B.

Satbir, the refrigerator sensor DA32-00011C is located at the top of the refrigerator evaporator cover assembly DA97-12608A. The cover assembly is removed (after unplugging the refrigerator power cord) by removing the shelves and carefully prying on the sides as there are lock tabs on each side. Once removed, the sensor will be found in between the insulation and the plastic housing.

Satbir, the refrigerator temperature function is going to cause the refrigerator to have an average temperature of what is set. When set to 7°C the general range is going to be between 6°C to 8°C. As this is the case, the refrigerator sensor DA32-00011C can be tested from the main control while the refrigerator power cord is unplugged (a thermometer in the refrigerator). Using the white wire at connection CN30 pin 6 and the gray wire at connection CN76 pin 1, resistance would be measured across the wires. At 7°C the resistance should measure 9986O, with 10823O at 5°C.

Hello Rob, the main control board is disabling the ref lights as it may think the door is open too long, unplugging /replugging the ref just resets the control board light timer circuit. in that case, the door switches need to be checked, they are magnetic reed switches located at the top front cabinet cover.

Byron, based on the information provided, it sounds like there is an air leak. With the ice cleared out around the ice maker, it would be recommended that the seams where the ice bin section meets the refrigerator wall are inspected. With the bin removed, shining a light up towards the seam while looking down into the seam can identify if there is an air leak. If there is, the RTV sealant DA81-05595A would need to be used to seal the seam and the Y-clip kit DA82-02367A would need to be installed.