Pablo February 06, 2018 for Model Number RF4287HARS/XAA Hello, I wanted to make sure this board was compatible with RF4287HARS/XAA , are they brand new? Thank you
1 Answer Hello Pablo. Yes, the boards are new. We will need the last 4 numbers after the XAA to see what board you need or the production number on the unit. Thank you. Read More...
Anicca June 25, 2017 for Model Number RF4287HARS/XAA-0001 Hello, my fridge throws an error E23 code when runnning the self-diagnostics, which seems to point to condenser fan problem. We check the voltage coming into the condenser fan motor while the compressor was running and there is very little voltage (0.1vdc). What could be the problem? Thank you!
1 Answer Anicca, The E23 error code will most likely be caused by a condenser fan motor that is not running. Read More...
Ron Bishop June 07, 2017 for Model Number SAMSUNG RF4287HARS My Samsung RF4287HARS is just over 4 years old and a couple of weeks ago it simply stopped cooling. I did research and thought that maybe it had gone into DEMO mode so I executed the button presses to take it out of demo mode and that didn't seem to do anything. I unplugged the refrigerator for a while and reconnected it and it started working again. I was actually hoping that I had a compressor problem so it would be covered under the 5 year compressor warranty but no such luck. Everything worked great until yesterday. It was making ice like crazy and then it simply quit cooling again. I went through the same steps as before and I think it is working again but I can't keep transferring frozen food to my second fridge. There has to be something causing this problem. I might add that there are LEDs out on the display panel so it is hard to read but that has never seemed to be a problem with the function of the refrigerator. The LEDs have been messed up for 2 or 3 years. HELP!!!
1 Answer Ron, The leds being out is a different issue than the unit not cooling. This not cooling would most likely be the unit going into defrost and not coming out which would indicate a main control board issue. Read More...
Donna May 25, 2017 for Model Number RF4287HARS/XAA-0001 Ice maker stopped working. Won't fill with water replaced water valve and ice maker. Did reset, lowered freezer temp. Still not working. Don't know what else to try. Does this unit have a motherboard?
1 Answer Donna, Yes this unit has a PCB which is located behind a panel in the back of the unit. The part number for the PCB needed is DA92-00233D. Read More...
John April 24, 2017 for Model Number RFG298HDRS/XAA-0000 I'm having a problem with the refrigeration ice maker. Freezer ice maker works fine. I did replace the ice maker - DA97-07365G. The ice maker worked fine for about 5 months. It's not working again. When I do the reset button (hear the chime) and the water is filling the tray fine. As soon as the water has dispensed, I hear the chime again. I don't recall this happening with the replacement at the beginning. The water is not freezing. Any thoughts as to what may be wrong? Ice maker has failed again? Motherboard? I am currently waiting for a motherboard which I purchased on 4/23. I don't want to replace the board if it's not the issue. Thanks, John
1 Answer John, This issue does sound more likely that it would be the control board that is faulty on the unit. Read More...
Sonny March 07, 2017 for Model Number RF4287HARS/XAA01 My Samsung French Doors freezer stop working. I have removed the inside panel cover and found not frost or icing. Cooling fan comes on when the compressor got warm and I could hear compressor came on. LED in front display shown a -2 F for freezer but obviously this is a false reading. What could be wrong? Thank you, Sonny.
1 Answer Sonny, With the compressor running but no frost pattern on the evaporator in the freezer then this would be a sealed system issue in which you will need to have service technician to repair. Read More...
Angel October 05, 2015 for Model Number RF266AEPN/XAA-0000 The Freezer is not getting could enough. It gets to -2F ,in the led,but the real temp is like 38F;there not freezing conditions. Fridge temp is good(38F) ; no ice or frost buildup anywhere. I changed the fan but the problem still.Do you have any suggestions!
1 Answer Angel, If there is no frost pattern at all in the freezer then this will most likely be a sealed system in which there is a low refrigerant charge. This would require a technician to diagnose. Read More...
Hndrcks September 03, 2014 for Model Number RF4267HAWP/XAA-0000 About 6 weeks ago the icemaker started to slow down ice production - now, it only produces ice when the reset button is pressed. After replacing the icemaker (problem didn't go away) I then determined that the freezer is not getting cold enough, it only gets down to about 25 F. Fridge temp is good, no ice or frost buildup anywhere, cleaned coils and made sure compressor fan is running. Compressor gets warm but not super-hot. I have run the front panel diagnostic and there are no errors. One thing I have noted is that the actual freezer temperature (that flashes after changing the desired temperature) works between 0 and about -6 C and then flatlines to -22C and stays there. I got a replacement PCB but that hasn't changed the problem. I am now thinking it must be either the temperature sensor in the freezer or possibly the PCB Inverter is borderline. I ran the forced compressor test and the inverter LED is a solid steady red. Do you have any suggestions?
1 Answer Hello Hndrcks. Yes, based on the information you provided, it sounds like the temp sensor in the freezer may be bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jimmy November 27, 2012 for Model Number aw3-pjt (rf4287ha) I have replaced part number da41-00614b I'm still showing a 0f code, compressor is not coming on the LED screen was reset and within a few seconds the same code is showing. What could it possibly be if not this board?
1 Answer Hello Jimmy, Push the Energy saver (which looks like power cord) and Power freeze button (snowflake) for 3 seconds to clear the OF. The unit is in power off mode or showroom mode. Once this is cleared if it goes back on its own you will need to replace the display assembly of the dispenser. Read More...