Jen May 30, 2020 for Model Number RF267AERS/XAA-0000 Our ice maker works but the tray is cracked. I'm having trouble finding the tray replacement. Is one sold?
1 Answer Hello Jen, the manufacturer only supplies the tray as part of the ice maker assembly DA97-07365G. Read More...
Edward May 26, 2020 for Model Number ehendr8566@gmail.com WHICH ICEMAKER FITS MY FRIDGE MODEL# RF32FMQDBSR/AA S/N W76643BFCOOO96M MADE 3/31/15
1 Answer Edward, Based on the information provided the ice maker part number is DA97-15217D Read More...
Bryan May 19, 2020 for Model Number RF261BEAESP/AA Hello. Ice maker is not working. Pressing Ice maker reset button makes no noise. The separate cold water dispenser inside fridge works fine. The model number is RF261BEAESP/AA. When searching for this fridge on the site, there are similar models but not the exact one ending in “AA”. Please advise which ice maker I would need to order, and if there are any pre-steps / checks I should take (check water line?) before ordering the part. Thanks!!
1 Answer Bryan, The part number for the icemaker assembly on your unit will be DA97-07603B. Read More...
Timothy May 17, 2020 for Model Number RF265AARS My fridge has two numbers a Model number RF265AARS and a number that's called a BOM NAME RF265AARS/XAA. My ice maker quit a while back and I replaced it with a model DA97-07603B. The only way it will make ice is if I push the reset or manual button it will not make ice and dump on it's own. Is there another reset that has to be done or maybe the unit was defective? It's out of warranty so if I have to replace it I'll replace it. My original model, # DA97-05037A, came in the fridge. I see you have two different models not sure which one is the correct one. Please let me know which is the correct one if I need to order a unit. Thank you, Tim
1 Answer Timothy, Based on the information provided the temperature may be your issue. The Ice maker will not cycle until it reaches below 10°F . The normal temperature range is between o° and 10°F. The Icemaker part# is DA97-07603B Read More...
Al S May 12, 2020 for Model Number RF323TEDBSR/AA I have a Samsung Refer/Freezer, the upper ice maker is not working, is it the same ice maker for the top and bottom, I need the part number for the ice maker assembly
Pat April 28, 2020 for Model Number RF263TEAESG/AA My ice maker quit working. It was unplugged for 2 weeks an when plugged back in it made ice. Used the reset button on ice maker but made no difference. How easy is it to replace if needed?
1 Answer Hello Pat, the replacement ice maker is part DA97-07603B. As far as the replacement procedure if you will click on the part link , on our website for the part there is a video showing replacement. Read More...
Vanessa April 27, 2020 for Model Number RF28HFEDBSR/AA-0002 Can I add a bottom(Freezer) ice maker to this model number? I only have the top (fridge) Ice maker and it doesn't work half the time. If possible, would be more dependable than the top ice maker.
1 Answer Hello Vanessa, if your model did not come with a factory-installed ice maker in the freezer then one cannot be added. Read More...
Zaldy April 16, 2020 for Model Number RF263AERS/XAA-01 Is the Ice Maker Assembly for my ref RF263AERS/XAA 01 the same as Model DA97-07603B? Just wanna make sure I will get the exact fit before buying the part.
David April 02, 2020 for Model Number Samsung RF260BEAESG/AA I have just replaced the ice maker and nothing has happened. tried resetting the ice maker and also unplugging the refrigerator. What next?
1 Answer David, it would be recommended that the temperature control is checked to identify that the ice off button has not been pressed. From there, the ice maker will need to be tested for voltage from the white wire with black stripe (using the red probe of a meter) to the white wire with the red stripe (using the black probe of a meter) for 5V DC. If there is no voltage, then the main control would need to be tested similarly at connection CN90 pin 13 to pin 14. If there is no voltage at either point, then the main control DA92-00384N has failed and would need to be replaced. Read More...
Randy March 12, 2020 for Model Number RFG298HDRS/XAA The lower/freezer ice maker stopped making ice. Prior to it completely stopping making ice, I would have to push the test/reset button about every 2 to 3 weeks in order for it to make ice. It would then make ice for a while and I would repeat pushing the test/reset button. The occasional pushing of the test/reset button went on for many months. It finally totally stopped working. When I removed the ice maker the ice tray was over-filled with ice. I replaced the ice maker with part # DA97-05037D. After replacing the old with the new unit the ice ice maker still did not work. Pushing the test/reset button has no effect (no noise, no water, nothing). Any advice/help with this issue will be appreciated.
1 Answer Hello Randy, first, check the freezer section is reaching 0 deg. Next, run the self-test mode Self Diagnosis: Press Energy Saver and Lighting buttons simultaneously for 8-12 seconds, (No sound when both buttons are pressed at the same time) until the display quits blinking and beeps, then release the buttons and read Fault Codes Read More...