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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM12955896
Manufacturer Part Number: DA97-05422A

Ice maker stopped making ice or making knocking noise? This complete ice maker assembly fixes automatic ice production issues. Easy 15-minute DIY install.

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$242.95

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Questions & Answers

For Samsung Refrigerator Ice Maker Assembly (Part Number: OEM12955896)

1 Answer

Hello Marcia,
I'm sorry but this part DA97-06978G has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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1 Answer

Karen,
Remove the ice bucket and check for frost built up on the bottom of the ice maker. Also, check to make sure the fan in the back operates. If you see ice the fan has probably frozen and not blowing.If ice is forming there could be a air leak somewhere. But to make ice you only need power zero degrees and water.

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1 Answer

Max,

If the icemaker is cycling when the reset button is pushed then this will be a faulty water valve.

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1 Answer

Ron,
Without the model number, there is only so much we can do to help. The three things you need to make ice is water, 0-degree temps and power. Sounds like you are getting water and power so check your temps to see if you are cold enough. There should be a fan getting that cold air to the ice maker and that would be my first check.

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1 Answer

Barbara,
If you pull up the photo of part DA97-05422A and find the side image look for the grey square on the side with the lever. That is your reset button and needs to be held at least 15 seconds.

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1 Answer

Robert, Most likely the water valve is the issue [AP4142321} / DA62-00914B Valve, based on the information. On a "dual" water valve, It is possible for one solenoid to fail and the other to continue to operate properly. You may have water from the dispenser, but no water to the ice maker and vice versa.

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