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Customer Questions and Answers for Refrigerator Ice Maker Assembly by Samsung

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Manufacturer Part
4.89 (64)
By: Samsung
Part Number: OEM12955896
Manufacturer Part Number: DA97-05422A

Ice maker stopped making ice or making knocking noise? This complete ice maker assembly fixes automatic ice production issues. Easy 15-minute DIY install.

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Questions & Answers

For Samsung Refrigerator Ice Maker Assembly (Part Number: OEM12955896)

1 Answer

Hello Artbur. You will need to check and see if something is behind the bucket preventing it from going all the way back and closing. Thank you.

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Jason for Model Number RFG297AABP/XAA

I replaced the ice maker after previous ice maker was making but not releasing ice cubes. I assumed that this was a bad defrost circuit in the ice maker. After replacement, the new ice maker produces no ice at all. I have reset and reinstalled the icemaker. I checked the water inlet valve. The water dispenser works with good pressure. The water inlet valve has 1 input with 2 outputs. Water dispenser output working but not sure how to force ice maker side to try to output. Appears that ice maker is not receiving water, but unsure what to check next.

2 Answers

Jason, On the icemaker there is a button that you would push and hold for 10 seconds that should allow the icemaker to cycle and then you can test to see if there is 120 vac to it and if there is then this will be a bad water valve.

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Jason for Model Number RFG297AABP/XAA

I replaced the ice maker after previous ice maker was making but not releasing ice cubes. I assumed that this was a bad defrost circuit in the ice maker. After replacement, the new ice maker produces no ice at all. I have reset and reinstalled the icemaker. I checked the water inlet valve. The water dispenser works with good pressure. The water inlet valve has 1 input with 2 outputs. Water dispenser output working but not sure how to force ice maker side to try to output. Appears that ice maker is not receiving water, but unsure what to check next.

2 Answers

Jason, You may want to remove the panel and recheck the wiring connections. Then press and hold the "test" button for 2 or 3 seconds (test button is in the upper right hand corner of the front of the ice maker) the ice maker should start to run and rotate, if not, you'll need to check the main control board for damage or dark burnt spots, and power out to the ice maker. Of course, if the ice maker advances and completes the test cycle, but theres no fill, then the water valve would be at fault and need to be replaced.

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1 Answer

Robert, The first thing to check is to make sure that there is ice that is formed in the icemaker. If there is then try to push the test button to see if it will cycle. If it will not then this will be a faulty icemaker. If it starts to cycle but the ice is not being ejected you can test for 120 vac on the main control board from the CN70 pin 1 to pin 9 with the icemaker cycling. If there is no voltage then will be a bad control board. If there is no water in the icemaker then test at 120vac at the water valve and if this checks ok then the water valve would be the issue.

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1 Answer

Hello Willma, We will need to have the model number of the unit but there should be a lever at the front of the ice bin to release the bin.

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1 Answer

Hello Adam. If the clicking noise is coming from the icemaker, you will need to order and replace the icemaker in the unit. Thanks.

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1 Answer

Jim, Unfortunately the 7 piece icemaker cannot be substituted for the 9 cube icemaker as the 9 cube will not fit and will have a different wire harness connector to it.

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1 Answer

Hello Henry, It is always a good idea to unplug an appliance before performing service to avoid an electrical shock or short to ground during the service that can cause personal injury or damage to the appliance that would not have occurred otherwise. If it is not convenient to unplug it, the breaker should be flipped off at the breaker box or the fuse removed from the fuse box and voltage to the unit verified to be off before beginning the service.

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1 Answer

Alfredo, We are not showing differences between the 2 icemakers but we cannot see the wiring and determine whether this would be the difference. In most cases the wiring is different and is the reason for a different part number.

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