Danielle October 17, 2018 Does this come in metal? The door key has now broken twice, I bought another replacement key and it broke as I was putting it in the microwave. I'll like something not made of flimsy plastic. This is the 3rd time it has broken in 3 years.
Allan November 03, 2017 for Model Number SMH5165STG My Samsung microwave door will not latch properly. I'm curious if the appliance part "SAMSUNG KEY-D (DE64-00760A)" will be compatible in a DIY fix of my specific microwave model?
Floyd October 17, 2017 for Model Number SHM2117S/XAC microwave over range To open door you have to pull very hard and it makes a loud snapping sound.
1 Answer Floyd, For this issue the most likely cause would be that the spring inside the door for the latch is broken or the latch itself is bad. Read More...
Debi March 08, 2017 for Model Number SMH7185STG I have samsung microwave and door will not stay shut, I am trying to understand which part to order is it the DE64-00760A or is it DE64-01308A thanks debi
1 Answer Hello Debi. Look at the latch DE64-00760A and see if it is broke. If not, then check and see if the spring DE61-00048A is broke that works the latch. Read More...
Miguel March 07, 2017 for Model Number SMH1611S The door will not close properly unless I push it in and pull it down. Many times when I close the door the light stays on or if I try to use it the Microwave doesn't work until I push it in or pull it down. (Something is not staying in contact?) . How can I fix this?
1 Answer Hello Miguel. You will need to check the door switches and the latch on the door of the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
James T January 12, 2017 for Model Number JMV8186AAS The ends of door hook that latch it to the main appliance (where the door switches are) when the door is closed on this microwave is broken. I am searching for a replacement door hook or latch. The microwave itself worked before this occurred although intermittently. Having checked the door switches I am convinced the problem has been a an issue with the door hook all along.
1 Answer James, The part that you are looking for would be part of the door assembly which is part number DE94-01315A but has been discontinued by the manufacturer with no suitable replacement available. Read More...
Pete November 13, 2016 for Model Number smh2117s I have a Samsung Microwave and the place where the spring attaches to the door cracked and the spring will not stay secure and the door will not latch. The spring is fine on the latch itself. Is there a part I can replace to fix this?
1 Answer Pete, If the hook on the latch is ok and the hook on the door is broken off then you would need to get the door assembly DE94-03238A. Read More...
Martha J February 23, 2016 for Model Number SMH951STE Samsung microwave door latch The plastic hook that is attached to the inside of the door frame broke off and the spring on the latch is loose. Do I need to replace the whole door? I can't see how to attach the latch without this flimsy piece of plastic.
1 Answer Martha, In order to get the hook part on the door you would have to replace the door assembly on the unit. Read More...
Deborah February 11, 2016 for Model Number SMH1611W The latch on my microwave door won't stay shut. Can I buy just the latch for it or do I have to buy a new microwave. If I can buy just the latch what product number do I order? Thanks
1 Answer Hello Leroy. You will need to check and see if the spring DE61-00048A is broken inside the door for the latch. Read More...