Jackie October 22, 2020 for Model Number RS25H5111SR/AA Hello, I have a Samsung RS25H5111SR/AA and the fridge side is not cooling. We removed the interior panel, defrosted everything and replaced the Evaporator Fan Motor assembly. It seemed to start cooling the fridge down and got down to 40* but is slowly getting warmer again. The digital temp on the door shows 34* but I have a manual thermometer inside and its definitely not 34*. I'm wondering if I need to replace the thermistor/temp sensor on the fridge side? I'm thinking the fridge believes its cold enough and therefore not running the fan? I'm looking at part #AP4136948 on your site.
1 Answer Jakie, The temperature that shows on the display is not the actual temperature but is the set temperature. It would be recommended to see if the coils are iced up again and if it is then test the defrost bi-metal, heater and thermistor to make sure that they are good. If one of the parts is bad then replace it. If they all check ok then the control board would be the issue. Read More...
Skye October 01, 2020 for Model Number Samsung Refrigerator RS265TDBP/XAA-01 Coils on Fridge side build up with ice. Is this a temp sensor failure? The fan has been replaced and nothing changed. Thanks!
1 Answer Skye, this can be caused by a defrost sensor DA32-00029Q, defrost fuse DA47-00301B, defrost heater DA47-00322J, or a main control DA41-00670C failure. The defrost sensor would need to be tested from the main control while a thermometer is directly next to the sensor. Using the wires at the connection CN40, the purple wire at pin 11 and the gray wire at pin 4 would be tested for resistance. The sensor will measure 11,741O at 37°F, 13,290O at 32°F, 15,076O at 26°F, 17142O at 21°F, and 20,418O at 14°F. The defrost fuse should measure as having continuity and if it does not, then it has failed. The defrost heater should measure about 102O when tested for resistance. If these parts test good, the failure would most likely be in the main control. Read More...
Josh September 24, 2020 for Model Number RF263BEAESR/AA-0000 Every ~ 3 weeks for the past 3 months the freezer will stop working and now the fridge as well. After unplugging for reboot both sections will start working until next time. At first the temperature reading was high signaling this however lately the temperature will still read at goal. After unplugging the temperature will read the correct elevated temp and kick on the compressor. I've had a technician out and they just said it was operating fine at that point and may be the main board but basically couldn't figure it out. Could this just be temperature sensor malfunctioning, not accurately reading the temperature therefore not triggering the compressor to turn on? If so which sensors fit my model? Thank you for the help.
1 Answer Josh, based on the information provided, this would be a main control DA92-00384B failure. A temperature sensor would not intermittently fail and then properly read the correct temperatures. Read More...
Denise June 29, 2020 for Model Number RF266AEWP/XAA REFRIGERATOR TEMP IS NOT CORRESPONDING TO DIGITAL INPUT. SET AT 45 DEGREES TO HOLD AT 36 DEGREES. FREEZER WILL NOT GO LOWER THAN 22 DEGREES, SET AT -6 ICE MAKER NOT MAKING ICE. IS THE SENSOR PART NUMBER USED FOR BOTH REFRIGERATOR AND FREEZER THE SAME?..THANKS
1 Answer Denise, You will want to check the frost pattern in the freezer compartment on the evaporator coils. If there is very little frost then the issue will be a sealed system and will require service. Read More...
Brian June 18, 2020 for Model Number RS261MDBP/XAA Hello. The temperature settings on both the freezer and the fridge side are turned all the way down to the lowest / warmest setting but the temperature in the freezer is -12 degrees and the fridge temperature is 38 degrees. Both sides seem too cold considering what the fridge settings are at. I'm not sure if I have 2 bad temperature sensors or not. Any help would be greatly appreciated.
1 Answer Brian, You can test the thermisters from the main control board. You will check the resistance of the thermisters [ohms] to see if they are out of spec. In the freezer, the thermistor should have a resistance reading of 29,350 at 0 degrees and 39,000 at -12. Test the freezer at connector CN 40 pin5 and CN 50 pin 5 from the main control board. The refrigerator should be around 38 degrees and the thermistor should read 11,500K ohms. Test points are CN 40 pin 9 and CN 50 pin 5. Out of spec thermistors will need to be replaced. Read More...
Kirk May 25, 2020 for Model Number RS261MDRS/XAA fresh food side is down to temp. but freezer side is warm and nothing is freezing. could you give me a direction to look please?
1 Answer Kirk, In this model, the freezer supplies the unit cooling. It is possible there is a problem in the sealed system. You will need to remove the back cover of the freezer and make sure you have a solid frost pattern from top of the evaporator to the bottom. If the coils are frozen solid there is a defrost problem. Let us know what you find and we can go from there. Read More...
Terry April 16, 2020 for Model Number RSG257AARS/XAA-00 What is the part number for the freezer temperature sensor for this model? My second question is will that be located on the back panel for the freezer?
1 Answer Terry, the temperature sensor DA32-10109Y would be used for the freezer section of your model. It will be located behind the top vent cover. Read More...
Kate December 30, 2019 for Model Number RF217ACPN/XAA My ice maker stopped dispensing ice. I had it turned off for awhile and when I turned it back on it wouldn't work. I went through the trouble shooting, and even thawed out the water line. Which did make a difference. When I do the test, it seems to be working, the ice drops, water fills the trays, and I get the chimes but it's been about 24 hours now and ice has not dropped on it's own, even though trays filled. Any suggestions?
1 Answer Kate, if the freezer is getting below 5°F then the issue would be within the ice maker assembly DA97-07603B. If the freezer is not reaching 5°F or less, then the ice maker will not cycle properly and the temperature sensor could be suspect. Read More...
Hong October 31, 2019 for Model Number RS265TDRS/XAA-02 MY refrigerator freezer side is good. The fridge side before, the temperature was high. After we change the temperature sensor, the temperature is ok but the water does not drain away. The fridge bottom has ice. What can we do? what part I need to order?
1 Answer Hong, the water at the bottom is an indicator that the defrost drain is clogged. Using hot tap water, the defrost drain can be cleared. Once the defrost drain is cleared, the defrost drain tube DA97-04049D, located in the compressor compartment, will need to be cleaned or replaced. Read More...
Amanda August 19, 2019 for Model Number RS25J500D5G/AA Fridge and freezer not getting cold enough. on MAX the fridge only drops to 43 degrees. Not cold enough on freezer side to make ice. I have fully defrosted the freezer side-vents were iced over. I removed bottom panel and used a blow dryer to de ice the coils. I used a blow dryer in the top and mid vents until water stopped dripping. Condenser fan in back bottom of fridge is working.
1 Answer Amanda, If your coils were fully frosted top to bottom then you most likely had a defrost issue. Heater, defrost bi-metal or main control could be the issue. Control should send 120 vac thru the sensor and thermal fuse to the heater for a defrost. The heater should have a resistance of 10 - 50 ohms and bi-metal should read closed. If there was only ice at the top then you would have a sealed system leak or fan motor not running. Fan motor should have a reading of 12 to 13 vdc. The compressor must be running. Read More...