Roque November 22, 2017 for Model Number mvwc360awo Replaced shift actuator...Do I need to calibrate washer? If so, please sent me steps to do so... Thanks
E Sokol October 11, 2017 for Model Number WTW4800BQ0 Installed a new control board and new shifter actuator (diagnostic codes indicted control board needed to be replaced) but the unit will not spin or drain water. It will only hum.
1 Answer E sokol, You may want to check and make sure the shift actuator linkage is proper seated and attached to the actuator lever for the "splutch" assembly. Then check to make sure the drain pump isn't clogged or restricted and not allowing the tub to drain and making the noise. The washer has to drain, in order to spin. You may also want to conduct the control board manual test mode and review the error codes again. Read More...
Ashley October 10, 2017 for Model Number WTW5500XW3 Washing Machine acts if its going to start like normal, but doesn't complete wash and doesn't spin. The lid is locking and after 5 or 1 minutes the lid unlocks. The washer is sensing? Just happened all of a sudden.
1 Answer Ashley, You will want to put the unit into diagnostics to see if there are any stored error codes. If there are this will guide you to what may be going on with the unit. Read More...
Scoupe October 04, 2017 for Model Number NTW4651BQ1 Can’t get into self diagnostic mode. Was working till I paused. Now full of water, no noises, won’t do anything. After reset fill lite comes on, will not change to wash. Changed lid latch. No change. Does this sound like faulty shifter? ( hopefully) thank you for your time.
1 Answer Hello Scoupe. No, it sounds like the control board W10671337 is bad and will need to be replaced on the unit. Read More...
Cryss September 30, 2017 for Model Number WTW5500BW0 I would like to know what shift actuator is compatible with my model and where can I go to order it?
1 Answer Hello Cryss, You will need to order WPW10006355 for the model provided. You can order it at http://www.appliancepartspros.com/whirlpool-actuator-shift-wpw10006355-ap6014711.html Read More...
J.R. September 30, 2017 for Model Number 110.21302010 My Whirlpool washer makes a sound like an alarm is going off when it goes into agitation mode and does not agitate. I looked at the belt and it does not seem to be worn. Is it the actuator or something else? I really don't want to pay for a service call.
1 Answer Hello J.R., You will need to pull the fault codes from the control to determine where to check for the issue. If you look on the inside of the front panel near the top of the machine you will find the tech sheet which explains this procedure. Read More...
James September 04, 2017 for Model Number Kenmore 5072 Need to replace the shift actuator. Bad actuator is P/N W10006355. Can I replace it with a new actuator, P/N WPW 10006355. Had one technician tell me it won't fit.
1 Answer Hello James. You will need to order WPW10006355 for the shift actuator needed. Thanks. Read More...
Melissa August 30, 2017 for Model Number WTW5700XL2 Machine stopped working mid-cycle leaving clothes wet. After we emptied all the water, the machine would turn on, the lid would not lock, and the timer would count down. There was no noise or humming. Upon doing some research on this site, we purchased the shift actuator, replaced it, and the machine worked for 5 loads, then stopped working mid-cycle and has been doing the same not-working thing since. Please advise. Thank you.
1 Answer Melissa, The shift actuator seems to be the "weak link" in the system, and can produce several "false" codes and can cause the machine to malfunction and/or stop during the cycle. The second thing to check, is the wire harness between the shift actuator and the main control board in the control panel/console. But, the best thing to do is raise the top panel, or raise the front of the washer and retrieve the tech data sheet in the bag, taped to the inside of the front panel. Then you can program the control, and review the flashing light patterns/diagnostic codes, and operate all the washer components and determine where the issue is and repair the washer quickly and properly. You may want to recheck the actuator and the actuator linkage to make sure the linkage remained attached and didn't slip out after you put the machine back together. Read More...
Sherri Hall August 26, 2017 for Model Number WTW4950XW2 Hi. I have a Whirlpool Washer. When I run the automatic Test and Manual Tests no error codes are showing. However when running the Regular Cycle, the spin cycle would not start up and the machine would go into Rinse again and the lid lock would blink. It would act like it did not know what step to do next. I got a F7 E1 error codes. I replaced the control board and the machine acted the same way. I then replaced the actuator. The washer now runs all the way through the regular cycle but seems to be stuck when it is in the spin cycle. It will spin for 5 minutes straight. I then have to go and cancel it since it will not automatically go to the DONE step. Any thoughts?
1 Answer Sherri, If you are getting an F7E1 error after replacing the shift actuator then the issue would most likely be caused by a faulty shift actuator because the speed sensor would be part of the actuator. Read More...
Christy August 09, 2017 for Model Number MVWX600XW0 Washer would get stuck in sensing mode and make an awful noise that only stopped after being unplugged. If it did get beyond sensing, it would cut out before final spin. I have just replaced the shift actuator and it is still doing the same. Not sure what to do next.
1 Answer Christy, You will want to access the tech sheet which is located on the front panel of the unit so you will want to lift the main top to access. Once you have the tech sheet put the unit into a diagnostic and see what error code is coming up. Check the error code and follow what steps to take for the error code according to the tech sheet. Read More...