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Customer Questions and Answers for Washer Shift Actuator by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

Fix a washer that won't spin, agitate, or shows F7-E1/F7-E7 errors with a new shift actuator. Controls cycle transitions. Easy DIY repair with video guide.

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Questions & Answers

For Whirlpool Washer Shift Actuator (Part Number: OEM18044142)

Tara for Model Number WTW4850XQ0

Hello, my washer does and does not spin. Its random if it does. When it doesn't it starts sounding like the drum is starting to spin, then we hear a grinding (gurrrrrrr) noise and when the load is completed all the clothes are still soaked with water. I preformed the error check three times and no errors. The sensor light far left is the only one that blinks or comes on. I propped up the washer checked underneath. the belt is tight and no loose screws/nuts on the belt casing. Any recommendations? I'd hate to replace the sensor actuator for $50 bucks and have it be something else. thanks Tara

1 Answer

Tara, With the tub not spinning you will want to check the drive block and spanner nut. Make sure that the spanner nut is tight and that the drive block is not damaged. If these check ok then the issue would most likely be the actuator.

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Kalani for Model Number MVWX700XW2

Hello, my washers spin cycle was not working. I can see the motor trying to turn the basket but the basket did not want to move. Error codes f7/e6, f7/e5, CL, f7/e1, and f0/e0. I turned he washer on its side and was able to get the tub pulls to spin and I disconnected and reconnected all the wires I could get to. I then hooked up the washer and it ran but now during the rinse cycle the spin is loud like something rubbing or a bad bearing. Another sound I've been hearing for quite a while is between cycles a click, click, click....click sound. Any help would be much appreciated, Kalani

1 Answer

Hello Kalani. The codes are for the motor and the shifter. You will want to check the shifter and if the motor tries to run but does not, then the motor will need to be replaced.

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1 Answer

Nicolas, With the unit not draining properly, it will not spin correctly. If the unit does not drain it will not spin due to the pressure switch will not reset. You will want to check the drain to make sure that the drain is not clogged and make sure that there is no damage to the pump.

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1 Answer

Jon, First check the wire harness at the shifter and the J2 connector on the machine control board, then replace the WPW10006355 Shift Actuator. The error codes you supplied indicate a sensor/rpm failure of the internal sensor inside the assembly.

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1 Answer

Hello Julie. It could be the actuator. Lean the washer back and see if it has come off the post under the unit or if it is not working.

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1 Answer

Chuck, The most likely cause for this failure would be a faulty shift actuator WPW10006355 but you will want to get the tech sheet from the control panel and run a diagnostics cycle. In the diagnostics retrieve the error codes (if any are present) and this will guide you to what could be wrong with the unit.

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1 Answer

David, you're on target, the shift actuator can produce a "false" or improper signal to the control board and produce the results you're describing. You can also raise the front of the washer, and find the tech data sheet in an envelope taped to the interior of the front panel. This will allow you to review the error codes and conduct the various test to verify which component(s) have failed or at fault.

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1 Answer

Hello Samuel. If the unit agitates without water, it sounds like the pressure switch WPW10268911 is bad and will need to be replaced on the unit.

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Cindy for Model Number WTW5500XW3

My top load Cabrio didn't spin a load of clothes. Tried to reset to spin, lock light comes on, seems to try, then stops and lid lock unlocks. Repairman came, said it was mode shifter. When he changed it and turned it on, it made a super high screeching noise. Repairman said noise must have been building for at least 6 months as it was a very expensive bearing that had to be replaced. Here is my problem, the machine never made any noise like that before he turned it on. He insists that it must have been making a noise and that i was not being honest. The machine was not making any noise prior to it not working. Could the repairman have broken the machine? He lifted it up from the front, putting it on about a 30 degree slant.

1 Answer

Cindy, Tilting the unit up at a 30 degree angle would not cause the unit to make a screeching or grinding type noise. It would be more likely that he did not get the splutch assembly on the unit aligned properly when reinstalling it. This would be what needs to be checked.

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