Daniel R June 09, 2014 for Model Number caw9244x02 When the washer goes into high spin, it wants to jump all over the floor. I replace the springs on all 4 sides of tub, but it's still jumping all over the floor.
1 Answer Daniel, Are you sure the washer is leveled and the feet are as close to the floor as possible, and locked in place. Is the floor solid enough to support the weight and torsion transferred to the feet of the washer and into the floor. Check and listen for the fluid in the spin basket balance ring to "slosh" around when you turn or rock the tubs. An empty balance ring will allow the tub to vibrate and the machine move. Recheck the suspension rods and joints at the top, to make sure there are no uneven or "rough" spots on the bushings or ball joints. Read More...
Scott May 01, 2014 for Model Number WTW4850XQ0 I believe my actuator is bad. How long would it take for me to receive the part? Thanks, Scott
1 Answer Scott, please see the following link to view our available shipping options. Thanks! http://www.appliancepartspros.com/customerservice/shipping.aspx Read More...
Pamela April 21, 2014 for Model Number MVWX600X Model Number: MVWX600X Brand: Maytag Age: 1 - 5 years -------------------------------------------------------------------------------- This machine is 3 years old. It has never gotten clothes clean. Maytag service techs (and 3 other private techs sent out by Homedepot or Maytag) said the machine is operating property and performing as it should. My response was always "then I guess the machine is not expected to clean clothes!" From that comment I would receive a "knowing" smile and nod. I am extremely frustrated. I did replace the actuator recently (thank you and your staff) and the problem of not draining and spinning is fixed. Still leaves clothes dirty. Any organic material is still on the items, and simple baby powder will not even wash off. We call the machine a clothes wetter. Is there anything I can do? I have used all types of soaps, washing machine cleaners (including the one you sell) and no difference. Powdered Tide seems to work better if I put the power in the tub (even dissolved in hot water) but that usually just leaves some on the laundry. Thanks in advance for any helpful hints or suggestions - maybe this is just a lousy washer..... also, tired of going to and paying for a laundrymat
1 Answer Hello Pamela. This model does not have the washing ability as a traditional washer. Try washing a larger load and see if they clean any better. The theory is the cloth rub against them selves and this cleans the clothes with the addition of soap and water. Read More...
Jason March 30, 2014 for Model Number Whirlpool Cabrio Model # WTW5640XWO The error code that is showing is F7 E5. It clicks at the start of the cycle for a minute or two and then it clicks between cycles. From what I am able to tell, it appears that it is a mode shifter actuator, but I'm not sure. If it is, will part number W10006355 work?
1 Answer Hello Jason. Fault is displayed when the main control cannot determine position of shifter. • Check harness connections from main control to motor and shifter. • Observe shifter operation. Replace the shifter if it is bad. Read More...
Rich March 27, 2014 for Model Number MVWC400XW1 When I start the machine to wash, the green wash light and red lid light come on. The motor hums briefly (sensing?) then the red light goes out, then back on but flashing. If I hold the start button to cancel, the green light goes off but the red light continues to flash and the lid remains locked. So I pulled the plug and when I put it back in, the red light came on, then off and the lid unlocks. Last night I started it and left it alone for a few hours. When I came back the clothes were wet as if the pump emptied the tank but the tub did not spin. This is what my wife told me that started me looking in the first place. A local shop said there were no manuals available (I was looking for one) but said they sold a lot of lid switches. I bought one but it did not fix the problem. Another shop told me the shift actuator is probably to blame, but I thought I would do more research before buying more parts. That's how I found you. I hope you can help me. Thank you, Rich
1 Answer Hello Rich, This sounds like you have a bad lid lock assembly or the control is mis-reading its' information, (bad board). You should put this unit into the self diagnostic mode to see if any codes have been stored. This is fully explained in the units' tech sheet located in a plastic bag inside the front panel of the cabinet. Read More...
Cindy March 26, 2014 for Model Number WTW4950X0 My lid lock keeps flashing and I have to manual press start button for it to go into the next cycle. The lid can also be open and the washer will continue to cycle. It often will not spin and we have to put it to drain and spin to complete cycle.
1 Answer Cindy, You're on the right track, the actuator WPW10006355 is usually the culprit when it comes to issues with the spin cycle and lid lock assembly. You should retrieve the tech data sheet from the inside of the cabinet front panel and conduct the various diagnostics test to have a better indication of the actual issue. Read More...
Leslie March 24, 2014 for Model Number wtw5640xw2 Hi I have 2 yr. Old whirlpool cabrio he washer that the lid lock button flashes. When I turn it on the lid locks you hear it sensing and the lock flashes and unlocks. Eventually it fills with water no agitation. The water drains no spin and it is done. I've replaced the lid lock assembly but it didn't fix the problem. Is it the main control board or the actuator. I also hear a grinding noise when it agitates.
1 Answer Leslie, With the grinding noise that you are hearing it sounds like the hub may be faulty and would need to be replaced. For the issue with the door locking then unlocking you will want to make sure that the lid is not warped and causing the door lock to not catch. If this checks ok then the control board would be the most likely issue. Read More...
Frank March 21, 2014 for Model Number 4840 Can the actuator be tested outside of the machine using a multi-meter?
1 Answer Hello Frank. Yes, you can test for power tot he shifter. Also, Motor Resistance 2k to 3.5k ohms on the shifter. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Avioneta February 24, 2014 for Model Number WTW4950XW2 I have a Whirlpool Washer, the last laundry cycle the washer did not spin, and when I started the cycle over the motor moved like it wanted to start, but didn't . Thanks!!
1 Answer Avioneta, The actuator / shifter assembly WPW10006355 is the most likely issue with the washer, and the best place to start. This device determines if the motor will run, and in which part of the cycle to perform (wash or spin) by shifting the "splutch' and activating the agitate shaft or the spin shaft in the gear case. Read More...
C.J. February 21, 2014 for Model Number MVWX500XW0 Maytag washer stops mid cycle. Shows basket speed sensor and motor unable to reach target speed faults. Lid lock is new and ohms out OK.
1 Answer Hello C.J., This unit needs to be put into the automatic test mode. This will pull the fault codes and give you an idea of where to start. This procedure is laid out in the tech sheet located in a re-sealable plastic bag glued to the inside of the front panel. Let us know if further assistance is needed. Read More...