1 Answer Hello Anthony. This device determines if the motor will run, and in which part of the cycle to perform (wash or spin) by shifting the "splutch' and activating the agitate shaft or the spin shaft in the gear case. Read More...
Ted September 19, 2014 for Model Number 7MMVWC200YW0 The tub bangs against the sides very violently for a few seconds then seems to settle down and be fine. The cloths are even in the tub so they are not causing an off balance spin. This is causing the top plastic part on top of the tube to break up.
1 Answer Hello Ted, If the unit is spinning and you raise the lid, if the spin basket continues to spin, the spanner nut may be loose and the drive block will need to be replaced. If not, make sure the saline solution is still in the spin basket, (sounds like water in it). If it still have the water in it and the spanner nut was tight, you will need to replace the suspension rods, kit number W10780048 for all four. Read More...
Debbie September 09, 2014 for Model Number MVWC400XW0 The Maytag Centennial Commercial Technology High Efficiency during the wash cycle the machine makes a grinding noise. The machine is about 3 years old top loader. Have to wash all loads on heavy and it still sounds like it is grinding.
1 Answer Hello Debbie. It sounds like the gearcase W11132267 is bad and will need to be replaced. Read More...
Sung September 09, 2014 for Model Number Whirlpool WTW5640XW I activated the Service Diagnostic Modes and ran both the manual and automatic test modes, and my washer performed without any problems. However, it still does not agitate nor spin during regular washing cycles. Is it possible that a washer passes all the manual and automatic test modes but still does not agitate/spin?
1 Answer Hello Sung, Yes it is possible. What you have proven is that the harness and components are operating properly. The problem will have to be in the control circuit inside the control board W10393444. Read More...
Fourtimer September 08, 2014 Why I am I continually needing to replace part W10006355 Actuator in my Whirlpool washer? The last one lasted 2 months. The previous one 10 months. Is there something else that is causing the the Actuator to wear out or malfunction? Today makes the fourth time I have replaced this part.
1 Answer Hello Fourtimer, The only thing that could cause this part to fail repeatedly is an improper voltage supply to it or a bad gearcase. Read More...
Jim August 25, 2014 for Model Number 110.21102011 I am working on a Kenmore washer model #110.21102011, it is acting erratic. In the wash cycle sometimes it will agitate for 15 minutes and sometimes only 4. In the rinse cycle it only puts in about half the water as it should. I replaced the main board with no change. Any ideas?
1 Answer Hello Jim, You will need to run the on-board diagnostic tests to determine where the issue is originating. This is fully explained in the tech sheet which is in a zip-lock baggy adhered to the inside of the front panel of the cabinet. There are a lot of useful instructions in it that will guide you to the problem. Read More...
Beth L. August 04, 2014 for Model Number kenmore 11021302010 Machine will fill and drain. Tries to sensor and wash, rinse, or spin but tub will not move. Makes a noise like it is trying to move but doesn't. Will go thru the timed cycle filling and draining water but will not agitate or spin. Checked the belt and it is fine.
1 Answer Hello Beth, You should put the unit into the diagnostic mode as per the tech sheet in the plastic bag taped to the inside of the front panel of the washer. If it will not go into the diagnostic mode, the board is considered by the manufacturer as a bad board. Be aware that the unit will be hard to get into the diagnostic mode so you should practice several times and possibly have someone read them to you while you attempt to get it into this mode. I would actually suspect either the lid switch W10404050 or the shift actuator WPW10006355 on this design. Read More...
Dan July 02, 2014 for Model Number NTW4650YQ0 Unit makes a actuator movement then quits. Wait a second and does it again...but will not stay engaged to to agitate or spin. I replaced the cam kit even though plastic gears didn't seam to badly worn. Is the Sychronous motor bad ...unit is only 2yrs old or is there other plastic teeth that could be worn and if so how do I actsess even removed agitator to look for clips ..the agitator is a solid unit won't seperate ...please help
1 Answer Dan, The issue with the unit if not engaging the agitate would be the shift actuator part number WPW10006355. Read More...
Mike July 01, 2014 for Model Number Cabrio WTW5700XL0 The almost 3 year old HE top loader takes hours to complete a cycle if it does. I do find F7/E1 error code. The washer fails during the rinse/spin cycle - gets to a few minutes left on spin then resets back to 17 and begins a new rinse - repeats and sometimes just stops timing all together. The unit passes ALL auto and manual tests including High speed spin and heavy agitation. Nothing seems to be clear cut on this = all the websites suggest loose cables, bad lid lock or bad actuator. What are your thoughts? I have been under the unit and connections are tight. Likewise connections to the control panel. Thanks.
1 Answer Mike, The F7-E1 error code indicates a"Basket Speed Sensor Fault", that pretty much puts the issue in the actuator / sensor assembly WPW10006355. If you're sure the wiring is correct and fit tight at both ends of the harness you'll need to start by replacing the actuator / sensor assembly. Read More...
Todd June 17, 2014 for Model Number wtw5600xw0 Is mode shifter the same as the actuator? Had tech look at it and said was bad mode shifter. Couldn't find mode shifter anywhere on your parts list.
1 Answer Hello Todd! Yes, the actuator is the shift actuator, part number WPW10006355, and would also be known as the mode shifter for this model. Thanks. Read More...