Customer Questions and Answers for Oven Door Latch Assembly by Whirlpool

Hello Wendell. It sounds like the hinges WP4455523 may be bad and need to be replaced on the unit. You will need to check them out.

Hello Gary, This could be caused by the receivers 8185503. This part number contains both left and right receivers.

Hello Jan. You'll need to remove the control panel and trim, to access the door latch assembly . "CAUTION: When you work on the built-in oven, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful. 1. Disconnect the electrical power to the oven. 2. Open the oven door. 3. Remove the bottom screw from each of the two side trim pieces . 4. To remove the side trim, pull the bottom out approximately 2?, and slide the top down to free it from the control panel. 5. Remove the screws from the oven control. 6. To remove the oven control panel, pull it out at the bottom, and lift and unhook it from the oven cabinet support at the top7. Disconnect the wire connectors from the control board and set the panel assembly face down on a padded surface to protect the finish. 8. To remove the oven control/display boards: a) Remove the five mounting screws. b) Lift the ends of the locking arm and disconnect the ribbon cable from its connector. NOTE: The control and display boards are designed to be replaced as an assembly. REMOVING THE OVEN DOOR LATCH ASSEMBLY : Disconnect the electrical power to the oven . Remove the control panel from the oven. Open the oven door and remove the two front oven door latch mounting screws from the air vent. Remove the wires from the terminals of the solenoid and the latch and door switches. Remove the two top screws from the oven door latch assembly and remove the assembly.

Hello Jan, One thing that helps a lot is to take plenty of pictures during dis-assembly to avoid confusion during re-assembly and wiring of the new part. When you work on the built-in oven, be careful when handling the sheet metal parts. Sharp edges may be present, and you can cut yourself if you are not careful. 1. Disconnect the electrical power to the oven. 2. Remove the control panel from the oven. 3. Open the oven door and remove the two front oven door latch mounting screws from the air vent. 4. Remove the wires from the terminals of the solenoid and the latch and door switches. Remove the two top screws from the oven door latch assembly and remove the assembly. 5. Re-assembly is the same in the reverse order.

Hello Sylvia, This sounds like there is a problem with the door lock assembly or the control. You will need to list a model number from the units' I.D. tag for us to recommend any specific part numbers.

Here are the step by step instructions. 1. Unplug oven or disconnect power. 2. Remove the oven from its mounting location (see “Installation Information” in Section 2) and pull it forward so that you can access the top cover. 3. Remove the six screws from the top cover and remove conduit screw and remove the cover. 4. Unhook and remove the AC wiring conduit connector from the back of the cover 5. Open the upper oven door, remove the two flat-head screws from the bottom of the control panel frame, and remove the frame. 6. Remove the four screws from the front control subpanel, remove the subpanel assembly, and lay it on top of the oven. 7. Remove the four screws from the upper oven air vent and remove the vent. 8. Remove the three screws from the appliance manager mounting bracket and slide back to expose top air duct latch cover. 9. Bend and break the two front tabs on the top air duct latch assembly cover. 10. Using a pair of side-cutters, cut the two front joins on the top air duct latch assembly cover, then bend the top and bottom covers up as far as they will go. 11. Remove the two screws from the door latch assembly, pull the latch assembly back to remove the latches from the cutouts, and then lift and pull it forward so that you can access the wiring. 12. Disconnect the wires from the assembly as follows: Latch motor = yellow & white Door switch = brown (C) & orange (N.O.) Latch switch = tan (C) & blue (N.O.) 13. To remove the latch motor, remove the two motor screws from the bottom of the assembly. 14. To remove the door or latch switch, remove the bracket screw. NOTE: You will have to remove the latch motor (in step 9) to access the door or latch switch screws. REASSEMBLY NOTE: After you reinstall the door latch assembly in the oven, press the two covers back down into place. Use a piece of shipping tape and tape over the front edge of the top cover to hold it in place and keep it from vibrating during operation.

Jim, With neither the top or bottom door latch not latching but the control showing that the doors are latched then the issue would be in the control board.

Mom, To access the latch assembly you will need to remove the control panel. To do this you will disconnect power to the double oven. Open the lower oven door. Remove the bottom screw from each of the 2 side trim pieces. To remove the side trim, pull the bottom out approximately 2", and slide the top down to free it from the control panel. Remove the screws from the side of the oven control panel. To remove the oven control panel, pull it out at the bottom and lift and unhook it from the oven cabinet support at the top. Disconnect the wire connectors from the control board and set the panel face down on a padded surface to protect the finish. Open the upper oven door and remove the 2 front mounting screws from the upper air vent. Remove the wires from the terminals of the solenoid and the 2 switches. Remove the two top screws from the upper oven door latch assembly and remove the assembly.

Dean, This issue would require the replacement of the complete latch assembly WP4451896

To properly assist you we will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx